University libraries: step towards a web based knowledge management system

摘要

Purpose – Web based knowledge management systems have opened new arrays in the present webbased world. Because of innumerable features, they have become the first hand choice of everyorganization. The objective of this paper is to propose a web based knowledge management system foruniversity libraries that will support the creation, organization, storage, dissemination and utilizationof the institution's digital knowledge assets. The paper also aims to illustrate the requirements of aweb based knowledge management system (WBKMS) for university libraries along with their keyadvantages. Design/methodology/approach – Existing web based knowledge management systems weresurveyed and a model framework was developed keeping in view the prevailing loopholes in thepresent systems. Findings – The study evolves into a model web based knowledge management system catering forthe needs of the users in the present bit and byte world. Research limitations/implications – Further research can be conducted into designing web basedknowledge management systems keeping in view the needs and behavior of the users they serve. Deeplog analysis of the academically endeavored web based systems can be carried out for working out abetter and productive WBKMS. Practical implications – The outcome of the research will improve staff professionalism and willhelp in achieving coordination with other libraries and library users. Knowledge innovation in aweb-based environment will help in the creation of better and enlightened knowledge based society. Originality/value – The technologies discussed will help in achieving satisfaction levels both on thepart of users as well as library professionals. The whole behavior of seeking information andknowledge will change because of generation, sharing and management of information and knowledgein a virtual mode. Such systems will help organizations strategically when their branches are locatedin different geographical locations and this will give a platform to the members/employees to sharebest practices, problems, customer interactions, and prevent reinvention of the wheel.