What do you do when teammembers break equipment? Take proactive steps by training employees and limiting their access to,equipment.

摘要

How do you avoid broken equipment, and what action do you take when something gets broken? First, managers and practice ownersneed to think about whether team members' training has been adequate, says multiple-practice owner Jeff Rothstein, DVM, MBA. "Have you trained employees in proper handling and the importance of being careful in use?" Dr. Rothstein says. "Have you communicated the cost of a potential replacement? Managers have a role in deterring breakage."