CLIENTS SHOULD CHOOSE a laser scan primarily when they need to document existing conditions for a future construction or complex renovation project. When complex conditions exist, the risk of a mistake using a tape measure and sketch pad greatly increases the probability of a construction error. If this matches our clients' needs, we then discuss with them at length key elements of the deliverables. Software is where the first real misunderstanding can occur. What type of software does the client intend to use? Project completion is not the time to tell the client, "Oh, by the way, you will need to upgrade to the most current version of your software to use our deliverables." This can cost much more than the laser scan itself and drops a huge burden on their best CAD technician, who has to learn how to use the upgrade.
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