It's one of an executive's worst nightmares. You pick up the phone and an RCMP officer, journalist, your outside legal counsel, or the hacker tells you your information systems have been breached. To make this even more terrifying, the ominous voice says the first break-in happened 146 days ago (the average time before it's detected). The cold reality hits you - the breach is not an IT problem. It's a business crisis. And to make it worse - you need to deal with it faster than the speed of Twitter.
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