People-QW asks a finance director and a quality engineer how they can work together effectively to ensure quality runs throughout their organisations

摘要

The finance director Ben Freeman, interim finance director at Make Change Happen I have loved the complexity of an operational business alongside the fast pace of a customer service business since the time of my first appointment as the finance director of a consumer products business. I now work as an interim finance director, focused on organisations going through change and I recognise the importance of the quality manager, who is normally a well known and well recognised person within the organisation. However, at the same time, the strategic influence of the quality manager is often muted.