TNT Express is the first company to gain global recognition as an Investor in People. With in the Express division the TNT UK business unit has also won the IIP Outstanding Practice Award in 1999 and the European Quality Award for Business Excellence in 1998. Maureen Roney, director of human resources within TNT Express, explains how IIP continues to deliver the goods.IIP is an international quality standard, based in the UK, which sets a level of good practice for improving an organisation's performance through its people. IIP was developed in 1990 with the backing of the UK's major business organisations, including CBI, TUC, IoD, Chartered Institute of Personnel and Development and the major political parties. IIP UK was established in 1993 to provide national ownership of the IIP national standard and is responsible for its promotion. QA and development.
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