THE QUALITY RENAISSANCE

摘要

It is almost 100 years since Charles Rolls met Henry Royce, and the rest is an esteemed history of engineering. As it nears its centenary year, Colin Fenton, quality and business improvements manager for Rolls-Royce control systems describes how the company has entered a quality renaissance by placing greater responsibility on its suppliers. Rolls-Royce was founded on the principle that providing products of the highest quality is the basis for successful business. The Rolls-Royce brand prides itself on being associated with the following sentiments: 'The best'; 'superior'; 'luxury'; 'quality'; 'reliable'; 'safe'. This is quite a reputation to live up to.