JCPenney customers ditch catalogs, sending Sbillion business to 'zero' in 2011

摘要

The impact of the Internet on North American printing and writing paper markets was underscored this week by JCPenney chmn and CEO "Mike" Ullman in a conference call outlining the retailer's strategy to analysts. Ullman said catalog sales, "which used to be a several billion dollar business," had drifted below Internet sales two years ago, and this year would be "zero."