Frank and Lillian Gilbreth: scientific management in the operating room

摘要

The advent of scientific management in operating rooms at the beginning of the 20th century was a part of the long history of applications of management methods and principles in healthcare. Early pioneers in this field were Frank and Lillian Gilbreth. The Gilbreths' primary focus was on work performance and worker satisfaction. They conducted pioneering research in the fields of time and motion study. This covered the livelong search for "The One Best Way" in organising and executing work flows and processes.