Gage manufacturers and calibration laboratories are asked many technical questions during the course of the day. Often the person asking the question has a pet theory about the answer and disputes what the gage maker or lab offers as the "right" answer. This can be quite frustrating for the person trying to give reliable, technically correct answers. It is common for a customer to receive an answer supporting his theory or practice coming from someone who may know even less than he does. But because it supports his view on how things should be, it is more believable than answers that shoot his theories or practices down in flames.
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