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The impact of ISO certification on the levels of awareness and usage of quality tools and concepts: A survey of Turkish manufacturing companies

机译:ISO认证对质量工具和概念的意识和使用水平的影响:土耳其制造公司的调查

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摘要

It is known that the successful implementation of various quality programs depends on the degree of use of various quality tools and concepts and vice versa. Consequent to this, there is a belief that in the ISO certified companies, the certification has its impact on the levels of awareness and usage of various quality tools and concepts. In order to study this aspect, a survey is conducted among the Turkish manufacturing companies. Various hypotheses are tested, and the results are presented. (25 refs.)
机译:众所周知,各种质量计划的成功实施取决于各种质量工具和概念的使用程度,反之亦然。因此,人们相信,在获得ISO认证的公司中,认证会影响各种质量工具和概念的认知度和使用水平。为了研究这一方面,对土耳其制造公司进行了调查。测试了各种假设,并给出了结果。 (25参考)

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