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Implementing Total Quality Management in Education: Compatibility and Challenges

机译:在教育中实施全面质量管理:兼容性和挑战

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Quality education is a great concern in many societies across the world. In a highly competitive education sector, the success of academic institutions depends on the quality of education. Educationalists, policy makers, scholars, and researchers are showing their sincere interest towards the total quality management (TQM) as it is recognized as an effective management philosophy for continuous improvement, customer satisfaction, and organizational excellence. Since this concept was initially developed in the manufacturing sector, therefore, there is a great deal of suspicion whether this philosophy is applicable in education. In this connection, the main objective of this study is to investigate the compatibility of TQM with education. At the same time, this study would try to identify key challenges in implementing TQM in education. It is assumed that this study would be able to draw a meaningful conclusion regarding the applicability of TQM in education as well as to create an awareness regarding those challenges which may create obstacles in implementing TQM in education.
机译:在世界上许多社会中,高质量的教育是一个重大问题。在竞争激烈的教育领域,学术机构的成功取决于教育质量。教育学家,政策制定者,学者和研究人员对全面质量管理(TQM)表现出了浓厚的兴趣,因为它被认为是持续改进,客户满意度和组织卓越的有效管理理念。由于此概念最初是在制造业中开发的,因此,人们非常怀疑该概念是否适用于教育。因此,本研究的主要目的是研究全面质量管理与教育的兼容性。同时,本研究将试图确定在教育中实施全面质量管理的主要挑战。可以认为,这项研究将能够对TQM在教育中的适用性得出有意义的结论,并使人们对可能在教育中实施TQM造成障碍的那些挑战产生认识。

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