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Journal of Quality Assurance in Hospitality & Tourism

中文名称：酒店及旅游业质量保证杂志

ISSN：1528-008X
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发文量：50

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1.Critical Success Factors and Customer Expectation in Budget Hotel Segment — A Case Study of China

机译：经济型酒店领域的关键成功因素和客户期望-以中国为例
- 作者：Wen Hua;Andrew Chan;Zhenxing Mao
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第1期
- Budget hotels;
- China;
- critical success factors;
- customer expectation;
2.Towards a Model to Measure the Quality of Environmental Sustainability: The Hospitality Environmental Scorecard

机译：建立衡量环境可持续性质量的模型：酒店环境评分卡
- 作者：Andrew Moreo;Frederick J. DeMicco;Lina Xiong
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第1期
- environment;
- sustainability;
- balanced score card;
- energy;
- quality;
3.Working Conditions in Hospitality: Employees' Views of the Dissatisfactory Hygiene Factors

机译：酒店业的工作条件：员工对不满意的卫生因素的看法
- 作者：Jill M. Poulston
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第1期
- hospitality;
- hygiene;
- motivation;
- staff;
- turnover;
- work;
4.Consumer E-Loyalty to Online Travel Intermediaries

机译：消费者对在线旅行中介的忠诚度
- 作者：Gregory Dunn;Seyhmus Baloglu;Pearl Brewer;Hailin Qu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第1期
- online travel;
- e-loyalty;
- e-shopping;
- e-quality;
- online travel intermediary;
5.Experiential Values for Casino Hotels in Macao

机译：澳门赌场酒店的体验价值
- 作者：Jian (Jane) Zhang a;Ben Dewald a;Baudouin C. Neirynck b
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第2期
- brand experience;
- casino hotel;
- experiential values;
- Macao;
- consumer behavior;
6.Show Managers' Perceptions of Customer Equity in the Convention Industry

机译：展示管理者对会展行业中客户权益的看法
- 作者：Kimberly Severt PhD;Denver Severt;Radesh Palakurthi
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第2期
- customer equity;
- convention industry;
- value equity;
- brand equity;
- relationship equity;
- meeting planner;
7.Consumers' Environmental Concerns and Behaviors in the Lodging Industry: A Comparison between Greece and the United States *

机译：消费者对住宿业的环境关注和行为：希腊和美国的比较*
- 作者：Gunae Choi;H. G. Parsa;Marianna Sigala;Sanjay Putrevu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第2期
- environment;
- green practices;
- willingness to pay;
- lodging;
- Greece;
- U.S;
- culture;
8.The Facilitating and Inhibiting Factors in Cooperative Tourism Development of the Greater Pearl River Delta (GPRD), China

机译：中国大珠江三角洲合作旅游发展的促进因素和抑制因素
- 作者：Hanqin Qiu Zhang PhD;York Qi Yan;Kenny Jianming Lo
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第2期
- tourism cooperation;
- facilitating factors;
- inhibiting factors;
- the Greater Pearl River Delta;
- focus group;
- China;
9.Customers' Responses to Customer Orientation of Service Employees in Full-Service Restaurants: A Relational Benefits Perspective

机译：全方位服务餐厅中客户对服务员工的客户导向的反应：关系收益的观点
- 作者：Wansoo Kim
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第3期
10.The Role of Integrated Marketing Communications (IMC) on Heritage Destination Visitations

机译：整合营销传播（IMC）在遗产目的地访问中的作用
- 作者：Yu-Ju Wang;Chihkang (Kenny) Wu;Jingxue (Jessica) Yuan
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第3期
- IMC;
- heritage tourism;
- marketing communication;
11.Horse Racing Image: Re-Examination of Relations Between Image and Intention to Visit

机译：赛马形象：形象与参观意图之间关系的重新检验
- 作者：Chul Jeong;Yu Kyoum Kim;Yong Jae Ko;Hoon Lee;Ran-Soo Jeong
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第3期
- horse racing image;
- cognitive image;
- affective image;
- intention to visit;
- canonical correlation;
- logistic regression;
12.Analyzing the Quality of E-mail Responses of Leading Hotels of the World to Customer Enquiries

机译：分析世界领先酒店对客户查询的电子邮件回复的质量
- 作者：Rob Law;Teresa Kua
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2009年第3期
- e-mail response;
- leading hotels;
- customer enquiry;
13.An Importance-Performance Analysis to Evaluate Airline Service Quality: The Case Study of a Budget Airline in Asia

机译：评估航空公司服务质量的重要性-绩效分析：以亚洲廉价航空公司为例
- 作者：Choon Chiang Leong
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Service quality;
- importance-performance analysis;
- budget airline;
- Asia;
14.Towards a Conceptual Framework of Tourists' Destination Knowledge and Loyalty

机译：建立游客目的地知识和忠诚度的概念框架
- 作者：Xiang (Robert) Li;James F. Petrick;Yuan (Nora) Zhou
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Destination knowledge;
- destination loyalty;
- destination image;
- destination awareness;
15.A QFD Approach to Addressing the Impacts of Tourism Development

机译：QFD方法应对旅游业发展的影响
- 作者：Debadyuti Das;Kampan Mukherjee
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Quality function deployment;
- house of quality;
- tourism impacts;
- unfulfilled positive impacts;
- host community;
- strategies;
16.The Impact of Customization and Reliability on Customer Satisfaction in the U.S. Lodging Industry

机译：定制和可靠性对美国住宿业中客户满意度的影响
- 作者：Gary B. Gagnon;Yae Sock Roh
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Customization;
- reliability;
- customer satisfaction;
- lodging;
- ACSI;
17.Generalizing Survey Results from Student Samples: Implications from Service Recovery Research

机译：从学生样本中概括调查结果：服务恢复研究的意义
- 作者：Chihyung Ok;Carol W. Shanklin;Ki-Joon Back (Show Biographies)
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Generalizability;
- student sample;
- complaint intentions;
- service recovery;
- satisfaction;
18.Marketing Outlays: Important Intangible Assets in the Hotel Industry?

机译：营销支出：酒店业中重要的无形资产？
- 作者：Nan Hua;Basak Denizci;Anna S. Mattila;Arun Upneja (Show Biographies)
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Marketing expenditures;
- marketing outlays;
- hotel industry;
- firm value;
19.Revising Publishable Journal Manuscripts *

机译：修订可发表的期刊手稿*
- 作者：Rob Law (Show Biography)
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Publication;
- revision;
- journal;
- reviewer;
20.The Effectiveness of Lodging Crisis Management Plans

机译：住宿危机管理计划的有效性
- 作者：Pimtong Tavitiyaman;Jerrold K. Leong;Gregory E. Dunn;David Njite;Dave M. Neal (Show Biographies)
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Crisis management plan;
- preparedness;
- implementation;
- response;
- recovery;
- organizational development;
- organizational effectiveness;
21.Be a Quitter Like Me: How Quitting Can Improve Quality and Advance One's Career

机译：像我一样戒烟：戒烟如何提高质量并促进职业发展
- 作者：Rebecca S. Eastham;Kyle Eastham
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第1期
- Accountability;
- success;
- quit;
- quitter;
- excuses;
- service;
- quality;
- procrastination;
- leader;
- television;
- excellence;
22.Nonverbal Service Behavior and Customer's Affective Assessment

机译：非语言服务行为与客户情感评价
- 作者：Atila Yuksel
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第1期
- Service recovery;
- complaint management;
- nonverbal behavior;
- emotions;
23.The Relationship Between the Hotel Rating System, Service Quality Improvement, and Hotel Performance Changes: A Canonical Analysis of Hotels in Thailand

机译：饭店评价体系，服务质量改善与饭店绩效变化之间的关系：对泰国饭店的典型分析
- 作者：Yeamdao Narangajavana;Bo Hu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第1期
- Hotel rating systems;
- service quality;
- hotel performance;
- Thailand Hotel Standard;
- hotels in Thailand;
24.Agritourism as a Catalyst for Improving the Quality of the Life in Rural Regions: A Study from a Developed Country *

机译：农业旅游作为改善农村地区生活质量的催化剂：来自发达国家的研究*
- 作者：Tadayuki Hara;Sandra Naipaul
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第1期
- Agritourism;
- household disaggregation;
- income distribution;
- poverty reduction;
- SAM;
25.The Growth and Potential of Multicultural Meeting Market: A Case Study

机译：多元文化会议市场的增长和潜力：一个案例研究
- 作者：Maryam Khan
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第2期
- Meeting convention market;
- multicultural;
- minority;
- ethnic marketing;
- diversity;
26.The Mediating Effects of Perceived Value and Customer Satisfaction on Customer Loyalty in the Chinese Restaurant Setting

机译：感知价值和顾客满意度对中国餐馆环境中顾客忠诚度的中介作用
- 作者：Vincent C. S. Heung;Eric W. T. Ngai
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第2期
- Chinese restaurant;
- value-related benefits;
- perceived value;
- customer satisfaction;
- customer loyalty;
27.Developing Quality Indicators for Associate Degree Culinary Arts Programs: A Survey of Educators and Industry Chefs

机译：为大专烹饪艺术课程制定质量指标：对教育工作者和行业厨师的调查
- 作者：Jean L. Hertzman;John M. Stefanelli
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第2期
- Culinary education;
- quality assessment;
- indicators;
28.A Conceptual Framework for Managing Lodging Brands: A Balanced-Scorecard Approach

机译：管理住宿品牌的概念框架：平衡记分卡方法
- 作者：Leonard A. Jackson;Hailin Qu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第2期
- Brand management;
- brand maintenance;
- balanced-scorecard;
- lodging;
- hotel;
- framework;
29.Using Data Envelopment Analysis to Evaluate Efficiency: An Exploratory Study of the Chinese Hotel Industry *

机译：使用数据包络分析评估效率：中国酒店业的探索性研究*
- 作者：Zongqing Zhou;Yinghua Huang;Maxwell K. Hsu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Hospitality;
- tourism;
- data envelopment analysis;
- cluster analysis;
30.Theorizing Consumer Switching Behavior: A General Systems Theory Approach *

机译：理论上的消费者转换行为：通用系统理论方法*
- 作者：David Njite;Woo Gon Kim;Lisa Hyunjung Kim
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Systems theory;
- consumer-switching;
- migration;
- systems control;
- systems adjustment;
- switching costs;
31.Determinants of Restaurant Customers' Loyalty Intentions: A Mediating Effect of Relationship Quality

机译：餐馆顾客忠诚度的决定因素：关系质量的中介效应
- 作者：Wansoo Kim;Heesup Han
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Relationship quality;
- loyalty intentions;
- perceived quality;
- perceived value;
- full-service restaurant;
32.The Perceptions of Graduates and Students on Quality of Hospitality Management Program and Future Development: The Case of Hong Kong

机译：研究生对学生对酒店管理质量和未来发展的看法：以香港为例
- 作者：Raymond Kwong;Rob Law
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第3期
- Perceptions;
- Hong Kong;
- quality;
- hospitality program;
- students;
- graduates;
33.The Impact of Destination Images on Tourists' Perceived Value, Expectations, and Loyalty

机译：目的地形象对游客感知价值，期望和忠诚度的影响
- 作者：Ahmet Bulent Ozturk;Hailin Qu
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Destination;
- image;
- perceived value;
- expectation;
- loyalty;
- impact;
- Turkey;
34.An Application of the Modified SMART-SWOT Method in Casino Institution — A Case of Penghu Archipelago, Taiwan

机译：改进的SMART-SWOT方法在赌场机构中的应用-以台湾澎湖群岛为例
- 作者：Chun-Min Kuo
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Casino;
- recreation gaming;
- modified SMART-SWOT;
- Penghu;
- Archipelago;
- Taiwan;
35.How Attractive is Wellington? A Study of Visitors to New Zealand's Capital City

机译：惠灵顿有多吸引人？新西兰首都的游客研究
- 作者：Abel D. Alonso;Mark Bruce-Miller
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Destination image;
- New Zealand;
- tourism;
- Wellington;
- visitors' views;
36.Leadership Styles of Foodservice Managers' and Subordinates' Perceptions

机译：餐饮服务管理者和下属的领导风格
- 作者：Godwin-Charles A. Ogbeide;James L. Groves;Seonghee Cho
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2008年第4期
- Leadership styles;
- Path-goal leadership theory;
- self-other agreement;
- managerial self-awareness;
- subordinates' perception;
37.Service Quality of Macao Museums

机译：澳门博物馆的服务质素
- 作者：I Man Chenga* amp;Yim King Penny Wanb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第1期
38.The Role of Individual Differences in Promoting Front Liners to Become Customer-Oriented: A Case of the Hotel Industry in Malaysia

机译：个体差异在促进前台工作成为客户导向方面的作用：以马来西亚的酒店业为例
- 作者：Nor Azila Mohd Noora* Azilah Kasimb Cezar Scarlatc amp;Azli Muhamadd
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第1期
39.Online Comparison Shopping Behavior of Travel Consumers

机译：旅游消费者的在线比较购物行为
- 作者：Patrali Chatterjeea* amp;Yawei Wanga
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第1期
40.Assessing the Relationship Between Waiting Services and Customer Satisfaction in Family Restaurants

机译：评估家庭餐馆的候诊服务与顾客满意度之间的关系
- 作者：Choongbeom Choia amp;Atul Sheela*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第1期
41.Determinants of Tourist-Host Interactions: An Analysis of the University Student Market

机译：游客与接待者互动的决定因素：大学生市场分析
- 作者：Celeste A. EusÃ©bioab* amp;Maria JoÃ£o A. Carneiroab
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第2期
42.Putting the Dollar Signs on Quality: The Benefits of Service Recovery in the Hotel Industry

机译：将美元符号放在质量上：酒店业服务恢复的好处
- 作者：Daniel J. Mounta*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第2期
43.Destination Branding: A Critical Overview

机译：目的地品牌：重要概述
- 作者：Rosaria L. G. Pereiraa* Antonia L. Correiaa amp;Ronaldo L. A. Schutza
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第2期
44.Activity Pattern of Family Travelers in a Rural AreaâA Case in Southern Indiana

机译：农村家庭旅行者的活动方式-以印第安纳州南部为例
- 作者：Yi Chena Xinran Y. Lehtoa* amp;Liping A. Caia
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第2期
45.An Investigation of the Traveler Rating Lexicon Across Hotel Segments

机译：整个酒店细分中旅行者评分词典的调查
- 作者：Betsy Bender Stringama* amp;John Gerdes Jr.b
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第3期
46.Motive Based Segmentation of the Cultural Tourism Market: A Study of Turkish Domestic Tourists

机译：基于动机的文化旅游市场细分：土耳其国内游客的研究
- 作者：ÃaÄil Hale Ãzela* amp;Nazmi Kozaka
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第3期
47.Assessing the Quality of A Restaurant's Website Using DINEWEBQUAL

机译：使用DINEWEBQUAL评估餐厅网站的质量
- 作者：Hak-Seon Kima Kwang-Woo Leeb* Dong-Soo Leeb Hyun-Woo Joungb amp;Jingxue Jessica Yuanb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第3期
48.Investigating the Effect of Service Quality on Customer Post-Purchasing Behaviors in the Hotel Sector: The Moderating Role of Service Convenience

机译：研究服务质量对酒店业客户购买后行为的影响：服务便利性的调节作用
- 作者：Nien-Te Kuoa Kuo-Chien Changb* Mu-Chen Chenc amp;Chia-Lin Hsud
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第3期
49.Perceived Ethical Climate and Hotel Employee Outcomes: An Empirical Investigation in Nigeria

机译：感知的道德氛围和酒店员工的结果：对尼日利亚的一项实证研究
- 作者：Osman M. Karatepea* amp;Ifeanyi Maduabuchi Agbaima
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第4期
50.Editorial Board EOV

机译：编委会EOV
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第4期
51.Understanding Tourists' In Situ Behavior: A Cognitive Chrono-Ethnography Study of Visitors to a Hot Spring Resort

机译：了解游客的就地行为：温泉度假胜地游客的一项计时年代表民族志研究
- 作者：Muneo Kitajimaa* Hirotsugu Tahirab Sachi Takahashib amp;Toshiko Midorikawab
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第4期
52.The Relationship Between Communication Apprehension and Satisfaction with Information among Lodging Revenue Managers

机译：住所收入管理者之间的沟通理解与信息满意度之间的关系
- 作者：Jeffrey A. Becka* Jaemin Chaa SeungHyun Kima amp;Bonnie J. Knutsona
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第4期
53.Decision-Making by Organizational Routines: The Influence of Agency and Personality Traits on Deviating from Formal Organizational Routines

机译：组织程序的决策：代理和人格特质对偏离正式组织程序的影响
- 作者：Elsbeth A. de Boera* amp;Tjeerd Zandbergb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2012年第4期
54.Can the Historic Center of Macao be a Popular Tourist Attraction? Examining the Market Appeal from Tour Marketers' Perspective

机译：澳门历史城区可以成为受欢迎的旅游胜地吗？从旅游营销者的角度审视市场吸引力
- 作者：Man-U Ioa*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第1期
55.Variations in Tourism Market Potential in an Emerging Economy: Theoretical Perspectives and Analytical Insights

机译：新兴经济体旅游市场潜力的变化：理论观点和分析见解
- 作者：Erdener Kaynaka* amp;Edward E. Marandub
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第1期
56.Benefit Segmentation of International Travelers to Macau, China

机译：前往中国澳门的国际旅客的利益细分
- 作者：Woo Gon Kima* Yumi Parkb Gabriel Gazzolic amp;Edmund Shengd
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第1期
57.Qualitative and Quantitative Methodologies Compared: Ontological and Epistemological Perspectives

机译：定性和定量方法论比较：本体论和认识论观点
- 作者：Lisa Slevitcha*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第1期
58.A Sector-Oriented Methodology for the Development of Business Excellence ModelâAn Application in the Greek Hotel Industry

机译：面向部门的方法，用于开发卓越业务模式–在希腊酒店业中的应用
- 作者：Charalambos I. Litosa* Yannis N. Politisa Evangelos T. Grigoroudisa amp;Vassilis S. Moustakisa
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第2期
59.Western and Asian Customers' Perception Towards Chinese Restaurants in the United States

机译：西方和亚洲顾客对美国中餐馆的看法
- 作者：Jintao (Emily) Maa* Hailin Qub David Njiteb amp;Su Chena
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第2期
60.Developing a Taxonomy of âAward-Winningâ RestaurantsâWhat are They Actually?

机译：制定“获奖餐厅”的分类标准实际上是什么？
- 作者：Johan R. Edelheima* Yun Lok Leeb Szu Han Leeb amp;Julia Caldicottb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第2期
61.Occupational Challenges Facing Chefs: The Case of Cyprus

机译：厨师面临的职业挑战：塞浦路斯案例
- 作者：Anastasios Zopiatisa* George Kyprianoub amp;Iphigenia Pavloua
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第2期
62.Changes in Propensity to Search for Travel Information Online Over Time: A Cohort Analytical Approach

机译：随时间推移在线搜索旅行信息的倾向的变化：一种队列分析方法
- 作者：Chang Huha* amp;William Fryea
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第3期
63.Exploring Corporate Social Responsibility: A Managers' Perspective on How and Why Small Independent Hotels Engage with Their Communities

机译：探索企业的社会责任：管理者对小型独立酒店如何以及为何与社区互动的观点
- 作者：David Njitea* Murat Hancera amp;Lisa Slevitcha
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第3期
64.Developing an Estimation Model for Resort Type Selection

机译：为度假村类型选择开发估算模型
- 作者：Pin-Ju Juana* amp;Shin-Yi Linb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第3期
65.Urban Residents' Life Satisfaction and Cultural Tourism Development: The Role of Health Perception, Wealth, Safety, Community Contentment, and Cultural Tourism Development

机译：城镇居民的生活满意度和文化旅游发展：健康感知，财富，安全，社区满足和文化旅游发展的作用
- 作者：Naoko Yamadaa* Jinmoo Heob Carina Kingb amp;Yao-Yi Fub
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第3期
66.Deficits in Crisis Preparedness by Meeting Planners

机译：会议策划者对危机的准备不足
- 作者：Tyra W. Hilliarda* Sheila A. Scott-Halsellb amp;Radesh Palakurthic
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第4期
67.The Impact of Technology Amenities on Hotel Guest Overall Satisfaction

机译：技术便利设施对酒店客人总体满意度的影响
- 作者：Cihan Cobanoglua* Katerina Berezinab Michael L. Kasavanac amp;Mehmet Erdemd
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第4期
68.User-driven Innovation in TourismâA Review of Methodologies

机译：用户驱动的旅游业创新–方法论综述
- 作者：Anne-Mette Hjalagera* amp;Sara Nordinb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第4期
69.Pine and Gilmore's Concept of Experience Economy and Its Dimensions: An Empirical Examination in Tourism

机译：派恩和吉尔莫尔的体验经济概念及其规模：对旅游业的实证检验
- 作者：Mehmet Mehmetoglua* amp;Marit Engena
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第4期
70.Editorial Board - EOV

机译：编辑委员会-EOV
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2011年第4期
71.Influence of Push and Pull Motivations on Satisfaction and Behavioral Intentions within a Culinary Tourism Event

机译：推拉动机对烹饪旅游活动中满意度和行为意图的影响
- 作者：Sylvia Smitha* Carol Costellob amp;Robert A. Muenchenc
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第1期
72.Why Use Importance Performance Analysis in Mystery Shopping? A USA-Poland Comparative Answer

机译：为什么在神秘购物中使用重要性绩效分析？美国-波兰比较答案
- 作者：A. Scott Rooda* amp;Joanna Dziadkowiecb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第1期
73.A Comparative Analysis of Thailand Residents' Perception of Tourism's Impacts

机译：泰国居民对旅游业影响感知的比较分析
- 作者：Siriporn McDowalla* amp;Youngsoo Choib
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第1期
74.Development of a Multi-Dimensional Scale for Measuring Food Tourist Motivations

机译：开发用于衡量美食游客动机的多维量表
- 作者：Young H. Kima* Ben K. Gohb amp;Jingxue (Jessica) Yuanb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第1期
75.Factors Influencing Customer Satisfaction or Dissatisfaction in the Restaurant Business Using AnswerTree Methodology

机译：使用AnswerTree方法论影响餐厅业务中客户满意度或不满意度的因素
- 作者：Jinsoo Hwanga* amp;Jinlin Zhaob
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第2期
76.Measuring Customer Wine Satisfaction When Dining at a Restaurant

机译：在餐厅用餐时衡量顾客对葡萄酒的满意度
- 作者：Jinkyung Choia* amp;Carol Silkesb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第2期
77.Assessing the Importance and Relationships of Ratings on User-Generated Traveler Reviews

机译：在用户生成的旅行者评论中评估评分的重要性和关系
- 作者：Betsy Bender Stringama* John Gerdes Jr.b amp;Dawn M. Vanleeuwenc
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第2期
78.A Study of the Relationship Between Hotel Informative Service Setting Items and Customer Satisfaction

机译：饭店信息服务设置项目与顾客满意度的关系研究
- 作者：Shinyi Lina Bill Ryanb Hailin Qub* amp;Lynda Martinc
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第2期
79.Developing a Conceptual Model of Brand Equity in the Hotel Industry Based on Aaker's Perspective

机译：基于Aaker视角的酒店业品牌资产概念模型的开发
- 作者：Lucia (Bongran) Suna* amp;Richard F. Ghisellib
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第3期
80.Servicescape Failure and Recovery Strategy in the Food Service Industry: The Effect on Customer Repatronization

机译：餐饮服务业中的Servicescape失败和恢复策略：对客户光荣化的影响
- 作者：Bee Lia Chuaa* Mohhidin Othmana Huey Chern Booa M. Shahrim Abkarima amp;Sridar Ramachandranb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第3期
81.Exploring Visitors' Experiences and Intention to Revisit a Heritage Destination: The Case for Lukang, Taiwan

机译：探索游客的体验和重访遗产目的地的意图：以台湾鹿港为例
- 作者：Yu-Ju Wanga Chihkang (Kenny) Wub amp;Jingxue (Jessica) Yuanc*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第3期
82.Promoting Hotel Service Quality through Managing Reservationist Call-Handling Performance

机译：通过管理预订员呼叫处理绩效来提高酒店服务质量
- 作者：Yim King Penny Wana*
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第3期
83.Competitive Marketing Strategies Decision-Making Based on Marketing Resources and Capabilities: Evidence from the Hospitality Industry in Taiwan

机译：基于营销资源和能力的竞争性营销策略决策：来自台湾酒店业的证据
- 作者：Cheng-Shiung Wua* Chin-Tsai Linb amp;Chuan Leeb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第4期
84.An Analysis of Tourists' Evaluation of Bangkok's Performance, Their Satisfaction, and Destination Loyalty: Comparing International Versus Domestic Thai Tourists

机译：游客对曼谷表现，满意度和目的地忠诚度的评价分析：国际游客与泰国国内游客的比较
- 作者：Siriporn McDowalla* amp;Emily Mab
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第4期
85.An Overview of China Convention and Exhibition Research and Higher Education

机译：中国会展研究与高等教育概述
- 作者：Hua Yua* Quansheng Fub amp;Jin Zhouc
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第4期
86.The Tourist Gaze in Travel Documentaries: The Case of Cannibal Tours

机译：旅行纪录片中的游客目光：食人族之旅
- 作者：Wei-Jue Huanga* amp;Byeong Cheol Leeb
- 期刊名称：《Journal of Quality Assurance in Hospitality & Tourism》 | 2010年第4期

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