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International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics
International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics
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1.
Predicting Future Accident Risks of Older Drivers by Speech Data from a Voice-Based Dialogue System: A Preliminary Result
机译:
从基于语音的对话系统中通过语音数据预测旧驱动程序的未来事故风险:初步结果
作者:
Yasunori Yamada
;
Kaoru Shinkawa
;
Akihiro Kosugi
;
Masatomo Kobayashi
;
Hironobu Takagi
;
Miyuki Nemoto
;
Kiyotaka Nemoto
;
Tetsuaki Arai
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Health monitoring;
Smart speaker;
IoT;
Older adult;
Speech analysis;
Cognitive impairment;
Longitudinal observational study;
mHealth;
2.
A Conceptual Framework for Workforce Management: Impacts from Service Science and S-D Logic
机译:
员工管理的概念框架:服务科学和S-D逻辑的影响
作者:
Markus Frosch
;
Markus Warg
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Workforce;
Workforce management;
Conceptual framework of workforce;
Workforce design;
3.
Multi-contextual View to Smart City Architecture
机译:
智能城市建筑的多语境视图
作者:
Leonard Walletzky
;
Luca Carrubbo
;
Angeliki Maria Toli
;
Mouzhi Ge
;
Frantiska Romanovská
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Smart City;
Multi-contextual view;
Smart services;
Smart City architecture;
4.
Why Do You Listen to This? Experiencing Black Metal
机译:
你为什么倾听这个? 体验黑金属
作者:
Hauke Hasenknopf
;
Nassrin Hajinejad
;
Lena Pieper
;
Rebecca Fischer
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human factors;
Philosophy;
Aesthetics;
Music;
Black Metal;
Classical music;
5.
Locked Out: Engaging Design Students in UX and Access Design Processes to Address Homelessness in Los Angeles
机译:
锁定:吸引UX的设计学生和访问设计流程,以解决洛杉矶无家可归者
作者:
Tom Tredway
;
Jose Rivera-Chang
;
Debra Satterfield
;
David Teubner
;
Wesley Woelfel
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Access design;
Collaboration;
Connectivity Model;
Design thinking;
Innovation;
Museums;
Student engagement;
UX;
6.
AI Is the New UX: Emerging Research Innovations in AI, User Experience, and Design as They Apply to Industry, Business, and Education, and Ethics
机译:
AI是新的UX:AI,用户体验和设计中的新兴的研究创新,它们适用于行业,商业和教育以及道德规范
作者:
Debra Satterfield
;
Troy D. Abel
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Artificial intelligence (AI);
User experience (UX);
User experience research (UxR);
AI-UX Design Model;
AI technology;
Behavioral psychology and AI;
Flow;
7.
Towards an Application of Remote Sensing Technology for Decision Making During Natural Disaster
机译:
探讨遥感技术在自然灾害中决策中的应用
作者:
Hideomi Gokon
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Remote sensing;
Emergency response;
Decision making;
8.
The Impact of Fraternity and Sorority Participation on NAE's Engineer of 2020 Outcomes for Civil Engineering Undergraduates
机译:
兄弟会和姐夫参与对2020年工程大学生2020年成果的工程师的影响
作者:
Denise R. Simmons
;
Anh D. Chau
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Fraternity and sorority;
Civil engineering students;
Engineering 2020 attributes;
Out-of-class activities;
9.
Can Humans Learn from AI? A Fundamental Question in Knowledge Science in the AI Era
机译:
人类可以从AI中学习吗? AI时代知识科学的基本问题
作者:
Youji Kohda
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Artificial intelligence;
Collaboration between AI and humans;
Tacit knowledge creation;
Boundary objects;
10.
Architecture and Its Multifaceted Roles in Enabling Value Co-creation in the Context of Human-Centered Service Design
机译:
体系结构及其多方面作用在人以人为本的服务设计背景下实现价值共同创造
作者:
Markus Warg
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Architecture;
Value co-creation;
Service Dominant Architecture;
11.
The Impact of Chatbots on Customer Service Performance
机译:
Chatbots对客户服务性能的影响
作者:
Alexander Rossmann
;
Alfred Zimmermann
;
Dieter Hertweck Herman
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Chatbots;
Customer service;
Service quality;
Service performance;
12.
Picking Apart the Black Box: Sociotechnical Contours of Accessibility in AI/ML Software Engineering
机译:
采摘黑匣子:AI / ML软件工程中的可访问性的社会科技轮廓
作者:
Christine T. Wolf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Accessibility;
XAI;
Software engineering;
Work practices;
Accessibility;
Sociotechnical systems;
13.
Typology-Based Analysis of Artificial Intelligence in Service Companies
机译:
基于类型化的服务公司人工智能分析
作者:
Walter Ganz
;
Thomas Meiren
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service typology;
Artificial intelligence;
Knowledge intensity;
Standardization;
Empirical study;
14.
Empowering European Mobile Youth: Case Studies from Austria and Estonia
机译:
授权欧洲移动青年:奥地利和爱沙尼亚的案例研究
作者:
Christine Leitner
;
Mohammad Allagha
;
Jelizaveta Krenjova
;
Kristina Reinsalu
;
Christian Stiefmueller
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human side of service engineering;
Empowerment;
Citizenship;
Mobile youth;
User requirements;
15.
Innovation-as-a-Service: Emergent Lessons from an AI Innovation Management Project
机译:
创新服务:AI创新管理项目的紧急课程
作者:
Christine T.Wolf
;
Jeanette L. Blomberg
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Innovation-as-a-service;
Service relationships;
Service offerings;
Artificial intelligence;
Machine learning;
Ethnography;
16.
Value Co-creation as the Core of Service Innovation: Impacts of a Case Study of a Fully Digitized Health Insurance Company
机译:
价值共同创建作为服务创新的核心:对全数字化健康保险公司案例研究的影响
作者:
Roman Rittweger
;
Anselm Kronibus
;
Peter Wei?
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service innovation;
Value co-creation;
Resource orchestration;
Service Dominant Architecture;
Human-centered service design;
17.
Methodological Reinforcements: Investigating Work Through Trace Data and Text
机译:
方法加强:通过跟踪数据和文本调查工作
作者:
Corey Jackson
;
Laura C. Anderson
;
Cheryl A. Kieliszewski
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human factors;
Trace ethnography;
HSSE;
Human side of service engineering;
18.
Identifying Trendsetters in Online Social Networks - A Machine Learning Approach
机译:
识别在线社交网络中的趋势赛 - 机器学习方法
作者:
Martina Fricke
;
Freimut Bodendorf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Online social networks;
Trendsetter;
Machine learning;
19.
Predictive Analytics and the Return of 'Research' Information to Participants
机译:
预测分析与参与者的“研究”信息回报
作者:
Shengzhi Wang
;
Ellen E. Lee
;
Benjamin Zywicki
;
Ho-Cheol Kim
;
Dilip Jeste
;
Camille Nebeker
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Digital health;
Return of research results;
Participant engagement;
Older adults;
20.
Artificial Intelligence as Driver for Business Model Innovation in Smart Service Systems
机译:
智能服务系统中商业模式创新的人工智能作为驾驶员
作者:
Jens Neuhüttler
;
Holger Kett
;
Sandra Frings
;
Jürgen Falkner
;
Walter Ganz
;
Florian Urmetzer
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Artificial intelligence;
Business model;
Smart Service Systems;
Business Model Innovation;
21.
Intelligence Augmentation (IA) in Complex Decision Making: A New View of the vSa Concept of Relevance
机译:
情报增强(IA)在复杂的决策中:VSA相关性概念的新视图
作者:
Sergio Barile
;
Clara Bassano
;
Mattia Lettieri
;
Paolo Piciocchi
;
Marialuisa Saviano
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Complex-decision making;
Viable Systems Approach;
Artificial Intelligence;
Intelligence Augmentation;
Relevance;
Wise systems;
22.
Improving the User Experience for Healthcare Professionals Using a Conversational Agent to Complete Business Intelligence Analysis
机译:
使用会话代理完善商业智能分析,提高医疗专业人员的用户体验
作者:
Dorian Miller
;
Rebecca Niehus
;
Robert J. Moore
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human factors;
Human-systems integration;
Conversational interfaces;
Healthcare;
Business intelligence;
23.
Research Approaches to Service Innovation: Organizational Perspectives
机译:
服务创新的研究方法:组织观点
作者:
Laura C. Anderson
;
Kelly Lyons
;
Yuriko Sawatani
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service innovation;
Service design;
HSSE;
Human side of service engineering;
24.
Service Design Approaches to Drive Employee Engagement
机译:
驾驶员工参与的服务设计方法
作者:
Laura C. Anderson
;
Cheryl A. Kieliszewski
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
HSSE;
Human side of service engineering;
Design;
Engagement;
25.
Mitigating Misinformation: Using Simulations to Examine the Effectiveness of Potential Strategies
机译:
缓解错误信息:使用模拟来检查潜在策略的有效性
作者:
Ryan Kirk
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human factors;
Information accessibility;
Decision support systems;
Causal inference;
Graphical inference;
Simulation;
26.
Consume Less, Create More - Digital Services in the Context of Sustainability
机译:
消耗较少,在可持续发展的背景下创建更多 - 数字服务
作者:
Rebecca Fischer
;
Lena Pieper
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Sustainability;
DIY;
Upcycling;
Consumption;
Mass consumption;
27.
Analyzing the Role of Artificial Intelligence in the Development of Human-Centered Service
机译:
分析人工智能在以人为本的服务发展中的作用
作者:
Andreas Zolnowski
;
Dietmar Frey
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service business models;
Artificial intelligence;
Data;
Human centered service;
Platform architecture;
28.
'Innovation? Yes, I Can'-Individually Perceived Creative Self-efficacy as an Effect of Vividness Targeting Creativity Methods
机译:
“创新?是的,我可以”,“ - 程度地认为创造性的自我效能作为煽动创造性方法的效果
作者:
Lena Pieper
;
Rebecca Fischer
;
Hauke Hasenknopf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human factors;
Innovation;
Design methods;
Creativity;
29.
Barriers to Service Innovation Using Data Science
机译:
使用数据科学服务创新的障碍
作者:
Rohan Alexander
;
Kelly Lyons
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Data science;
Adoption;
Service innovation;
Regulatory framework;
30.
Thoughts on Design Education's Future
机译:
关于设计教育未来的思考
作者:
Sunghyun Ryoo Kang
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Design education;
4th wave of the industrial revolution;
Design process;
31.
Analysis and Feedback of Movement in Manual Assembly Process
机译:
手动组装过程中运动的分析与反馈
作者:
Raveekiat Singhaphandu
;
Van-Nam Huynh
;
Warut Pannakkong
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Action recognition;
Motion evaluation;
Manual assembly;
Feedback;
Training;
32.
Open Banking and PSD 2: The Promise of Transforming Banking by 'Empowering Customers'
机译:
开放银行和PSD 2:“赋予客户”转换银行业的承诺
作者:
Christian M. Stiefmueller
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human side of service engineering;
Financial services;
Payment services;
Innovation;
Data protection;
Regulatory policy;
33.
A Framework for a Practical Nurse Scheduling Approach: A Case of Operating Room of a Hospital in Thailand
机译:
实用护士调度方法的框架:泰国医院手术室的情况
作者:
Pavinee Rerkjirattikal
;
Van-Nam Huynh
;
Sun Olapiriyakul
;
Thepchai Supnithi
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Job satisfaction;
Nurse scheduling problem;
Healthcare management;
Scheduling;
34.
Service Innovation for Cyborgs - Human Augmentation as a Self-experiment
机译:
机器人服务创新 - 人类增强作为自我实验
作者:
Christian Zagel
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human augmentation;
Human enhancement;
Cyborgs;
Transhumanism;
35.
The Use of Digital Technologies and the Transformation of Work in a Hemodialysis Clinic
机译:
数字技术的使用和血液透析诊所工作的转变
作者:
Saturnina Alves da Silva Martins
;
Marcia Terra da Silva
;
Ivonaldo Vicente da Silva
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Technology;
Transformation of work;
Hemodialysis;
36.
Influence of Survey Link Locational Placement on the User Rating
机译:
调查链接地区放置对用户评级的影响
作者:
Adelka Niels
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
User-testing;
Survey;
Questionnaires;
User experience;
37.
A New Approach for Experience Design Education: Developing Conceptual Framework with Storytelling
机译:
经验设计教育的一种新方法:用讲故事发展概念框架
作者:
Sang-Duck Seo
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
UX design pedagogy;
UX/UI conceptual frameworks;
UX/UI storytelling;
38.
Microfoundations for Building Systems of Engagement: Enable Actor Engagement Using Service Dominant Architecture
机译:
用于建立订婚系统的微孔:使用服务主导架构启用演员啮合
作者:
Peter Weiss
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service innovation;
Service Dominant Architecture;
Actor engagement;
Value co-creation;
Human centered service design;
39.
Evolution of Smart Service Architectures Through Cognitive Co-creation
机译:
通过认知共同创造智能服务架构的演变
作者:
Alfred Zimmermann
;
Kurt Sandkuhl
;
Rainer Schmidt
;
Dieter Hertweck
;
Alexander Rossmann
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Digitalization;
Smart service design;
Cognitive service co-creation;
Digital enterprise architecture;
40.
Value-Dominant Logic: An Evolving Quantum Theory of Economics
机译:
价值主导逻辑:一种不断发展的量子经济学理论
作者:
Hunter Hastings
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Value;
Value-Dominant Logic;
Economics;
41.
Case Study on Applicability of Artificial Intelligence for IT Service Project Managers with Multi Value Systems in the Digital Transformation Era
机译:
数字转型时代多价值体系中it Profirmence IT服务项目经理适用性的案例研究
作者:
Hiroyuki Endo
;
Youji Kohda
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
AI;
SECI model expansion;
Multinational IT Service;
Knowledge transfer;
"Ba": knowledge creating field;
42.
Creating Socially Conscious Designers Through the Lens of Empathy
机译:
通过同理心的镜头创建社会意识的设计师
作者:
Kimberly Mitchell
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Human centered design;
Design education;
Empathy;
43.
Validating and Improving the Smart Servicescape Wheel: A Qualitative Video Analysis
机译:
验证和改进智能服务Cupe:定性视频分析
作者:
Hyo-Jin Kang
;
Jieun Han
;
Bokyung Yun
;
Gyu Hyun Kwon
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Smart servicescape wheel;
Ecological approach;
Smart home healthcare services;
Video analysis;
Framework validation;
44.
Design Principles for Health Service Innovations: Nudges from the IBM Health Records Service Platform
机译:
卫生服务创新的设计原则:IBM Health Records服务平台的讽刺
作者:
Ingo Bahrs
;
Ronald Fritz
;
Martin Semmann
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2020年
关键词:
Service innovation;
Value co-creation;
Design principles;
Health service platform;
45.
Classification of EEG Features for Prediction of Working Memory Load
机译:
EEG功能的分类,用于预测工作内存负载
作者:
Anthony Abrantes
;
Elizabeth Comitz
;
Prithima Mosaly
;
Lukasz Mazur
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Working memory (WM);
Cognitive workload (CWL);
Classification methods;
Machine learning;
Electronic medical records (EMR);
Physicians;
46.
The Impact of Causal Attributions on the User Experience of Error Messages
机译:
因果关系对错误消息用户体验的影响
作者:
Adelka Niels
;
Tobias Lesser
;
Torben Krüger
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Attribution research;
System and error messages;
User experience Computer-related attitudes;
Computer mastery;
Computer failure;
User types;
47.
What Makes a System Smart? Wise?
机译:
是什么让系统聪明? 明智的?
作者:
Jim Spohrer
;
Clara Bassano
;
Paolo Piciocchi
;
Md. Abul Kalam Siddike
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Polycentric systems;
Viable systems;
Service systems;
Smart systems;
Wise systems;
Human-side of service engineering;
48.
The Relationship Model of Three Benefit Factors in Delayed Benefit Services
机译:
延迟福利服务中三个益处的关系模型
作者:
Chihiro Morito
;
Kazuhiro Fujimura
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Delayed benefit services;
Service quality;
Customer participation;
Customer satisfaction;
49.
Qualitative Analysis of Hospitality Extended to Patients by Reception Desk Clerks at Japanese Dental Clinics
机译:
日本牙科诊所的接待处职员扩展到患者的定性分析
作者:
Yuko Kamagahara
;
Tomoya Takeda
;
Shanshan Jin
;
Xiaodan Lu
;
Tadayuki Hara
;
Tomoko Ota
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Qualitative analysis;
Customer satisfaction;
Dental clinics;
Hospitality;
Reception desk;
50.
A Taxonomic Classification for Advertising Design and Development Process Based on Concurrent Engineering
机译:
基于并发工程的广告设计和开发过程的分类学分类
作者:
Dayni Reyes Sanjuán
;
Rita Pe?a-Baena Niebles
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Advertising design and development process;
Concurrent engineering;
Service;
51.
Study of the Difference in the Movement of Experienced and Inexperienced Persons in Japanese Bowing
机译:
日本鞠躬经验丰富和缺乏经验性的运动差异研究
作者:
Tomoya Takeda
;
Yuko Kamagahara
;
Xiaodan Lu
;
Noriyuki Kida
;
Tadayuki Hara
;
Tomoko Ota
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Hospitality;
Japanese;
Japanese bow;
Omotenashi;
52.
The Impact of Reviews and Average Rating on Hotel-Booking-Intention: A Qualitative Study
机译:
评论和平均评分对酒店预订意图的影响:定性学
作者:
Line Thomassen Buus
;
Charlotte Thodberg Jensen
;
Anne Mette Karnoe Jessen
;
Lotte Ishoy Jorgensen
;
Jeanette Kolbaek Laursen
;
Lars Bo Larsen
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Hotel-booking;
Decision-making;
Review;
Rating;
User-generated information;
Ewom;
Qualitative research;
53.
Assessing the Quality of the A3 Thinking Tool for Problem Solving
机译:
评估A3思维工具的质量解决问题
作者:
Alison Amos
;
Kinley Taylor
;
Kendra Johnson
;
Elizabeth Comitz
;
Robert Adams
;
Gregg Tracton
;
Bhishamjit Chera
;
Lawrence Marks
;
Lukasz Mazur
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
A3 thinking;
A3 quality;
Problem solving;
PDSA;
Lean;
Radiation oncology;
54.
A Method to Detect Problems in Information Display Design of Fast Food Restaurants Based on Customers' Eye Movement Data
机译:
基于客户眼球运动数据的快餐店信息显示设计中存在的方法
作者:
Hirotaka Aoki
;
Satoshi Suzuki
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Eye tracking;
Consumer behavior;
Restaurant;
Store design;
Visual marketing;
55.
Do You Like According to Your Lifestyle? A Quantitative Analysis of the Relation Between Individual Facebook Likes and the Users' Lifestyle
机译:
你喜欢根据你的生活方式吗? 对各个Facebook喜欢与用户的生活方式关系的定量分析
作者:
Alexander Piazza
;
Christian Zagel
;
Julia Haeske
;
Freimut Bodendorf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Social network data;
Consumer profiling;
Lifestyle segmentation;
Facebook data;
AIO-model;
56.
The Negative Effect that Benefit Delay in Service Consumption Causes to a Customer and the Countermeasure Against It
机译:
促进服务消费延误的负面影响以及对其的对策
作者:
Kazuhiro Fujimura
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Benefit Delay;
Functional Benefit;
Emotional Benefit;
Perspective Benefit;
Customer participation;
Customer satisfaction;
57.
Applying Value Proposition Design for Developing Smart Service Business Models in Manufacturing Firms
机译:
应用价值主张设计在制造公司中开发智能服务商业模式
作者:
Jens Neuhüttler
;
Inka C. Woyke
;
Walter Ganz
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Smart services;
Business model design;
Service 4.0;
Value proposition design;
Condition monitoring;
58.
Defining Recrutainment: A Model and a Survey on the Gamification of Recruiting and Human Resources
机译:
界定分娩:招聘和人力资源博彩的模型和调查
作者:
Oliver Korn
;
Florian Brenner
;
Julian B?rsig
;
Fabio Lalli
;
Maik Mattmüller
;
Andrea Müller
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Recrutainment;
Gamification;
Recruiting;
Applicant selection;
Human resources;
Human factors;
59.
Using Smartphones for Information Retrieval in Omnichannel Scenarios-Assessing the Effectiveness of Technological Triggers
机译:
使用智能手机进行信息检索,在Omnichannel方案中 - 评估技术触发器的有效性
作者:
Christian Zagel
;
Adelka Niels
;
Freimut Bodendorf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Omnichannel;
Information retrieval;
Human computer interaction;
Attribution theory;
60.
How a Fab Lab Can Drive Ordinary People to Become Engineering Enthusiasts and Help to Make a Better Society
机译:
FAB实验室如何让普通人成为工程爱好者,并帮助做出更好的社会
作者:
Adriano D. Pila
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Fab Lab;
High level education;
Deliverable-Based learning;
Society;
Prototyping;
Creation;
CNC machine;
61.
An Integrated Approach for Measuring and Managing Quality of Smart Senior Care Services
机译:
衡量和管理智能高级护理服务质量的综合方法
作者:
Jens Neuhuettler
;
Walter Ganz
;
Jianbing Liu
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Smart services;
Service quality;
Service innovation;
Senior care services;
62.
Virtual Rehabilitation Use for Paretic Upper Limb for Individuals with Chronic Hemiparetic Stroke
机译:
虚拟康复用于慢性半蠕动中风的个体的瘫痪上肢
作者:
Renata Cristina Magalh?es Lima
;
Ana Paula Dias De Menezes
;
Maria Carolina Gomes Inácio
;
Silvia Moreira Amaral
;
Regiane Relva Romano
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
User-computer interface;
Paretic upper limb;
Rehabilitation;
63.
Are Behavioral Measures Useful for Detecting Cognitive Workload During Human-Computer Interaction?
机译:
是否有助于检测人机互动期间的认知工作量的行为措施?
作者:
Seth Elkin-Frankston
;
Bethany K. Bracken
;
Scott Irvin
;
Michael Jenkins
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Cognitive workload;
Probabilistic models;
Machine learning;
Real-time estimation;
Human state;
Human-computer interaction;
64.
Toward a Value Metrics-A Service-Dominant Logic View
机译:
朝着价值指标 - 一个服务主导逻辑视图
作者:
Md Abul Kalam Siddike
;
Kazuyoshi Hidaka
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Value metrics;
Service content;
Service-dominant (SD) logic;
Resource integration;
Institutional arrangements;
65.
Reflecting Human Values in Service Design
机译:
反映服务设计中的人类价值
作者:
Ravi Mahamuni
;
Shivani Sharma
;
Pramod Khambete
;
Ravi Mokashi-Punekar
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Service design;
Human values;
Design patterns;
Pattern language;
66.
Factors Influencing Academic Success for Design Students: A Study of Curricular Expectations and Ethical Issues
机译:
影响设计学生学术成功的因素:课外期望和道德问题的研究
作者:
Debra Satterfield
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Design education;
Ethics;
Academic success;
User experience design;
Service design;
America's college promise;
California SB-412;
67.
Alarm Management: A Systems Approach to Patient Safety
机译:
警报管理:患者安全的系统方法
作者:
Vinaya Sebastian
;
Carolyn Hamasaki Brown
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Alarm management;
Alarm fatigue;
Human factors;
National Patient Safety Goal;
Device safety;
Systems analysis;
68.
An Online Tool to Promote Citizenship Roles in Urban Community Organizations
机译:
在城市社区组织中推广公民身份角色的在线工具
作者:
Adrian Haurat
;
Li Liu
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Social presence;
Community development;
Volunteers;
Involvement;
69.
SciencOmat: A Gamified Research Platform for Evaluating Visual Attractiveness
机译:
Sciencomat:一种评估视觉吸引力的赌博研究平台
作者:
Christian Zagel
;
Alexander Piazza
;
Yoan Petrov
;
Freimut Bodendorf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Gamification;
Human-centered design;
Systems engineering;
Mobile application;
Research platform;
Visual attractiveness;
70.
Humanity-Embedded Service Science Education
机译:
人类嵌入式服务科学教育
作者:
Fu-Ren Lin
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Service science;
Humanity-embedded education;
Service management;
Service design;
Information technology;
Internship;
71.
Integrating Health Services Engineering: A Multidimensional Approach
机译:
整合医疗服务工程:多维方法
作者:
Carolyn Hamasaki Brown
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Healthcare engineering;
Health systems engineering;
72.
Linking Business and Technology for Future Customer Creation
机译:
链接业务和技术,为未来客户创建
作者:
Yuriko Sawatani
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Service innovation;
Ramp;
D management;
Innovation management;
Service design;
Service science;
Management;
Engineering and design (SSMED);
73.
From the University to Smart Cities-How Engineers Can Construct Better Cities in BRIC's Countries: A Real Case from Smart Campus FACENS
机译:
从大学到智能城市 - 工程师如何在Bric的国家建造更好的城市:来自Smart Campus Faces的真正案例
作者:
Luciana Gomes Pereira Pinto
;
Regiane Relva Romano
;
Matheus Akira Tomoto
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Engineering;
Smart cities;
Prototyping;
Education;
Innovation;
74.
Program Entrepreneurship and Innovation: Education as the Core of Innovation
机译:
方案企业家精神与创新:教育作为创新的核心
作者:
Douglas Henrique Garcia
;
Andreia Damasio Leles
;
Regiane Relva Romano
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Education;
Entrepreneurship;
Teenager;
High school;
Innovation;
75.
Physiological Evaluation and Quantification of Physician's Cognitive Workload During Interaction with Computer Based Clinical System
机译:
与基于计算机的临床系统相互作用期间医生认知工作量的生理评价与定量
作者:
Prithima Reddy Mosaly
;
Lukasz Mazur
;
Lawrence Marks
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Cognitive workload (CWL);
Task evoked pupillary dilation (TEPR);
Electronic medical record (EMR);
Cross-coverage;
Handoff;
76.
An Assessment of the Occupational Noise Exposure of Toll Tellers Along the North Luzon Expressway
机译:
沿北吕宋高速公路的收费柜职业噪声暴露评估
作者:
Maria Josefina Fider
;
Ma. Andrea Naguit
;
Mary Jef Rose Orata
;
Benette Custodio
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Noise-induced hearing loss;
Occupational hazard;
Noise sensitivity;
77.
3DPro-Development of Low-Cost Prosthetics Using 3D Printing Technologies
机译:
3DPRO-使用3D印刷技术开发低成本的假药
作者:
Christian Zagel
;
Sebastian Huber
;
Jochen Sü?muth
;
Markus Obermeier
;
Freimut Bodendorf
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
3D printing;
Healthcare;
Human computer interaction;
3D scanning;
78.
Prevalence and Risk Factors of Respiratory Problems Among Solid Waste Collectors in the Philippines
机译:
菲律宾固体废物收集者呼吸问题的患病率及风险因素
作者:
Lizbeth A. Mariano
;
Aura C. Matias
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2018年
关键词:
Respiratory;
Prevalence;
Solid waste collectors;
79.
Measuring Cognitive Workload and General Activity of Controllers in Hazardous Liquids and Gas Control Rooms
机译:
测量危险液体和气体控制室控制器的认知工作量和一般活动
作者:
Michele Terranova
;
Charles Alday
会议名称:
《International Conference on the Human Side of Service Engineering;International Conference on Applied Human Factors and Ergonomics》
|
2017年
关键词:
Cognitive workload;
Human factors;
NASA Task Load Index (NASA-TLX) multidimensional workload;
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