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Service Systems and Service Management (ICSSSM), 2012 9th International Conference on

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1.Methods for generating multiplicatively normalized interval and fuzzy weights

机译：产生乘法归一化间隔和模糊权重的方法
- 作者：Wang Xiaoyan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
2.A new classical framework to analyze decision-making on enterprise's capital structure

机译：一个新的经典框架来分析企业资本结构的决策
- 作者：Wang Li-yan;Qu Bao-zhong
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
3.Personalized intelligent guidance system for large-scale crowd's activities

机译：大规模人群活动的个性化智能指导系统
- 作者：Zhou Jingjing;Li Jin;Chi Qian;Zhang Yang;Hua Hangfeng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
4.Analysis of train and station use efficiency for Shanghai Metro Line 16 with multi mode trains mixed running in different ratio

机译：上海地铁16号线多模式混合行驶列车车站使用效率分析。
- 作者：Nai Wei;Dong Decun;Chen Shuai;Yang Wenchen;Zheng Wenyi
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
5.Graph planning approach for adaptive substitution of conversational services

机译：用于会话服务的自适应替换的图规划方法
- 作者：Chen Leilei;Qin Haihuan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
6.QoS-based service selection for multiple requests with different classes

机译：基于QoS的服务选择，用于具有不同类别的多个请求
- 作者：Jin Hua;Zou Hua;Yang Fangchun;Lin Rongheng;Zhao Xinchao
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
7.An approach to measures of privacy in randomized response models for quantitative characteristics

机译：一种用于量化特征的随机响应模型中的隐私度量的方法
- 作者：Hong Zhimin;Yan Zaizai;Wei Lidong
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
8.One research based on the tourists' perception of the ancient village's culture authenticity

机译：一项基于游客对古村落文化真实性的感知的研究
- 作者：Yongming Dai
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
9.Degree of specialization in Sino-European bilateral services trade

机译：中欧双边服务贸易专业化程度
- 作者：Wang Shuli;Liu Jun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
10.Workplace competencies in demand: Perception gaps between service industries and manufacturing industries

机译：职场需求能力：服务业与制造业之间的感知差距
- 作者：Lin Pei-Kuan;Lin Pao-Cheng;Li Shao-Yu
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
11.The use of importance-performance analysis (IPA) in evaluating bank services

机译：在评估银行服务中使用重要性绩效分析（IPA）
- 作者：Wu Chia-Huei;Lee Yu-Cheng;Cheng Yong-Chi;Tasi Sang-Bing
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
12.The effect of social media on tourism destination marketing: A media-synchronicity-theory based exploration

机译：社交媒体对旅游目的地营销的影响：一种基于媒体同步理论的探索
- 作者：Yuan Shengnan;Hao Jinxing;Guan Xiang;Xu Hongqin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
13.Car insurance claims time distribution function and bounds

机译：汽车保险理赔时间分配功能和范围
- 作者：Liu Yan;Gong Qianying;Zai Guangjun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
14.Factors influencing online group buying service quality based on the consumers' perspective

机译：从消费者角度看影响网上团购服务质量的因素
- 作者：Zhang HuiYing;Qu Fei
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
15.Dynamic pricing model in tourism attractions

机译：旅游景点动态定价模型
- 作者：You Yang;Luo Li;Luo Taibo
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
16.An empirical study on tourist satisfaction about high speed railway based on factors analysis—A case study on Shanghai-Nanjing intercity high speed railway

机译：基于因子分析的高速铁路游客满意度实证研究-以沪宁城际高速铁路为例
- 作者：Cao Can-ming;Cheng Li-zhen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
17.Research on measuring method of freight transport capacity of multi-transport network based on different classification of transport goods

机译：基于运输货物分类的多运输网货物运输能力测量方法研究
- 作者：Luo Jun;Liu Tiexin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
18.A hybrid reinforcement learning algorithm for policy-based autonomic management

机译：基于策略的自主管理的混合强化学习算法
- 作者：Wang Zheng;Qiu Xuesong;Wang Teng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
19.Enhancing Excel skills in teaching undergraduate Operations Management

机译：加强Excel技能以教授本科运营管理
- 作者：He Xin James
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
20.How should service firms develop store networks in domestic market? Analysis of store expansion strategies for Japanese foodservice industry

机译：服务公司应如何在国内市场发展商店网络？日本餐饮业的店铺扩张策略分析
- 作者：Kato Taku;Kijima Kyoichi
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
21.Service value co-creation model considering experience based on service field concept

机译：基于服务领域概念的考虑经验的服务价值共创模型
- 作者：Kosaka Michitaka;Zhang Qi;Dong Wooseok;Wang Jing
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
22.Management method and technology for value co-creation model - KIKI model

机译：价值共创模型-KIKI模型的管理方法和技术
- 作者：Nagaoka Haruko;Kosaka Michitaka
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
23.Research on contract for clothing mass customization based on customer value

机译：基于顾客价值的服装批量定制合同研究
- 作者：Liu Rong;Wang Jing
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
24.Effects of strategic customer behavior on imitative innovation supply chain performance

机译：战略客户行为对模仿式创新供应链绩效的影响
- 作者：Yang Guangyong;Ji Guojun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
25.Achieving supply chain agility through inter-organization knowledge sharing: A research-in-progress

机译：通过组织间知识共享实现供应链敏捷性：一项正在进行的研究
- 作者：Cai Shun;Zhu Wanwan;Miao Zhaowei
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
26.Analysis on enterprise culture differences between Chinese and American resort hotels: A case study of Hainan and Dells

机译：中美度假酒店企业文化差异分析-以海南和戴尔为例
- 作者：Kuang Hongyun;Zeng Xuehui
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
27.Exploring key antecedents of supply chain agility: An empirical study

机译：探索供应链敏捷性的关键前提：一项实证研究
- 作者：Cai Shun;Wang Ying;Miao Zhaowei
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
28.Optimal successive product innovation decision in market with network effects based on MWTP

机译：基于MWTP的具有网络效应的市场最优连续产品创新决策
- 作者：Ji Guojun;Lv Yao
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
29.Research on self-organization evolution for public crisis governance network of urban agglomeration

机译：城市群公共危机治理网络的自组织演化研究
- 作者：Yu Liying;Wang Ying
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
30.Customer knowledge management and business model innovation: A case study on applications of mobile information system in rural China

机译：客户知识管理与商业模式创新：以移动信息系统在中国农村的应用为例
- 作者：Yuan Ying;Wu Jiebing
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
31.Front matter

机译：前事
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
32.Simulation modeling and analysis for ordering decision of manufacturer with supply, demand and exchange rate risks

机译：具有供应，需求和汇率风险的制造商订购决策的仿真建模和分析
- 作者：Pan Yanchun;Zhou Ming;Yang Wei;Chen Zhimin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
33.Mathematical analysis on innovation of address selection of commercial bank outlets

机译：商业银行网点地址选择创新的数学分析
- 作者：Ding Zhouyang;Ding Jianxin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
34.Research on the venture capital network value spillover base on network division modle

机译：基于网络划分模型的风险投资网络价值溢出研究
- 作者：Chen yefeng;Ma weimin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
35.Research of performance clustering effects of open-end mutual funds in China

机译：中国开放式共同基金绩效集群效应研究
- 作者：Liu Yucan;Chen Chen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
36.Empirical analysis on performance evaluation of stocks open-end funds in China

机译：中国股票开放式基金绩效评估的实证分析
- 作者：Wang Peng;Liu Yucan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
37.An Importance-Performance Analysis of influencing factors of guestroom comfort in high star-rated hotels

机译：高星级酒店客房舒适度影响因素的重要性-绩效分析
- 作者：Zou Yimin;Huang Jia
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
38.Evaluation of science popularization talents based on GIOWA operator

机译：基于GIOWA算子的科普人才评价
- 作者：Ren Rongrong;Zheng Nian;Sun Hongxia
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
39.Analysis for drivers of stock market volatility when rare disasters strike

机译：罕见灾害袭来时股票市场波动的驱动因素分析
- 作者：Lin Xudong;Gao Shuhui;Wang Quan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
40.Empirical study on customers' perception of psychological contract violation influenced by service management

机译：服务管理对客户心理违约感知的实证研究
- 作者：Yang Lin;Zhou Haili
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
41.Dynamic pricing for e-tailers with two B2C platform online-stores

机译：具有两个B2C平台在线商店的电子零售商的动态定价
- 作者：Liu Daoquan;Chen Bocheng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
42.Study on how the central bank guard against the risk of exchange rate: Based on VaR model

机译：央行如何防范汇率风险的研究：基于VaR模型
- 作者：Li Zhou;Ning Zhang
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
43.Research on the comprehensive evaluation of patient satisfaction based on the attribute reduction and AHP

机译：基于属性约简和层次分析法的患者满意度综合评价研究
- 作者：Chen Lihua;Hou Kaihu;Sun Shaopeng;Ji Yunhai
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
44.A study on the service efficiency of Chinese electronic bank

机译：中国电子银行服务效率研究
- 作者：Cao Zhipeng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
45.Study on antitrust law risk evaluation of patent pool based on GRAM

机译：基于GRAM的专利池反托拉斯法风险评估研究
- 作者：Jiang Nan;Zhang Taolue
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
46.Study on oligopolistic two-staged pricing and market at switching cost

机译：转换成本下的寡头两阶段定价与市场研究
- 作者：Ye Yang;Huo Jiazhen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
47.Analysis and solution on the phenomenon of recycled waste edible oil

机译：废食用油再生现象的分析与解决
- 作者：Lu Yu;Shi zhenyuan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
48.Comparing cultural differences in trading website Management between Mainland China and Taiwan

机译：比较中国大陆与台湾在交易网站管理中的文化差异
- 作者：Chiu Wen-Hong;Chu Li-Sheng;Lin Pei-Kuan;Chi Hui-Ru;Chiu Huan-Neng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
49.Exploring innovation model and evolution of medical cloud service: A case study of Chung-Hwa Telecom

机译：探索医疗云服务的创新模式与演进-以中华电信为例
- 作者：Chiu Wen-Hong;Chang Cheng-Tong;Liu Sheng-Tsai;Chu Li-Sheng;Cheng Bor-Wen;Chi Hui-Ru
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
50.Optimization model of refrigerated food transportation

机译：冷藏食品运输的优化模型
- 作者：Wang Ying;Yu Li ying
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
51.Study on the Determining and Importance Sequence of Factors affecting GSCM⁺

机译：影响GSCM ^{+ 的因素的确定和重要顺序研究}
- 作者：Zhu-jiance;Yu-liying
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
52.The emergency decision-making: How to trigger the level of emergency response plan with forecast updates

机译：应急决策：如何通过预测更新触发应急计划的级别
- 作者：Yu Hui;Liu Guanmei;Liu Yang
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
53.Outsourcing logistics channel coordination with revenue-sharing contracts for low value perishable product

机译：与低价值易腐产品的收入分成合同进行外包物流渠道协调
- 作者：Wu Qing;Yu Qian
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
54.The research on a three-dimensional model for resolving supply chain conflict, from the perspective of organizational behavior

机译：组织行为视角下的解决供应链冲突的三维模型研究
- 作者：Zhou Yan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
55.Study on the relation between brand experience and customer satisfaction in the tourism-destination hotel

机译：旅游目的地酒店品牌体验与顾客满意度的关系研究
- 作者：Huang Liuying;Huang Ruru
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
56.The application of logistics center location based on fuzzy BP neural network

机译：模糊BP神经网络在物流中心选址中的应用。
- 作者：Lin Jingsong
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
57.Pricing decisions in a dual-channel supply chain with dominant manufacturer

机译：制造商占主导地位的双渠道供应链中的定价决策
- 作者：Ma Lidan;Liu Bin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
58.Research on relationship of gratification sought, gratification obtained and microblogging user behavior

机译：寻求满足，获得满足与微博用户行为之间的关系研究
- 作者：Wang Qinghua;Zhu Yan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
59.Financial and operation decisions with budget-constrained and risk appetite in supply chain

机译：供应链中预算受限且风险偏好的财务和运营决策
- 作者：Liu Heng;Pan Jing-ming;Tang Xiao-wo
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
60.How relationship quality affect customer repurchase intention after service failure—Basing on Mainland China online retailing

机译：关系质量如何影响服务失败后的客户回购意向—以中国大陆在线零售为基础
- 作者：Feng Liaojun;Zhong Linlin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
61.Service quality measure of B2C company based on customer complaints

机译：基于客户投诉的B2C公司服务质量评估
- 作者：Qin Xinghong
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
62.Evaluation of the public service efficiency based on DEA in mountainous areas in the southwest of Sichuan province

机译：基于DEA的西南山区公共服务效率评价。
- 作者：Song Xueqian;Deng Wei
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
63.An empirical research on the dimensions of consumers' trust in B2C E-business

机译：B2C电子商务中消费者信任度的实证研究
- 作者：Luo Hanyang;Li Zhini;Lin Xudong;Ma Lijun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
64.Research on the relation between Ultimate Shareholder Control and Capital Structure under the Pyramid Structure: Taking listed Private-controlled companies in the SME board for examples

机译：金字塔结构下最终股东控制与资本结构的关系研究-以中小企业板上市的民营企业为例
- 作者：Huang Tingting;Liu Ruixia
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
65.Research on entrepreneurs' social capital, absorptive capacity and corporate performance

机译：企业家的社会资本，吸收能力和企业绩效研究
- 作者：Wu Wenhua;Yao Lihua
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
66.Research on the average effect of information diffusion in the venture capital network

机译：风险投资网络中信息扩散的平均效应研究
- 作者：Chen yefeng;Ma weimin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
67.Proposal of Experience Sharing Service Value Co-creation model (ESSVC)

机译：经验分享服务价值共创模型（ESSVC）的提案
- 作者：Dong Wooseok;Shirahada Kunio;Kosaka Michitaka
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
68.A consideration on university branding based on SDL (Service Dominant Logic): The lens of stakeholders' value co-creation

机译：基于SDL（服务主导逻辑）的大学品牌思考：利益相关者价值共创的镜头
- 作者：Nguyen Thuy Dung;Shirahada Kunio;Kosaka Michitaka
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
69.Supply chain innovation behavior on perspective view of modular organization network

机译：模块化组织网络视角下的供应链创新行为
- 作者：Ji Guojun;Zhang Tingyi
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
70.The influence mechanism study of word of mouth on the phone purchase intention of migrant workers

机译：口碑对农民工电话购买意愿的影响机制研究
- 作者：Li Wei;Yang Xinpeng
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
71.Research on Websphere sMash and CICS TS integrated development

机译：Websphere sMash与CICS TS集成开发的研究
- 作者：Zhuang Lei;Gao Zhen;Li Guoqiang;Huang Jie;Wang Min
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
72.Design of an education cloud based on mainframe

机译：基于大型机的教育云设计
- 作者：Huang Dingwei;Gao Zhen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
73.The impact of relational embeddedness, knowledge sharing on service innovation performance

机译：关系嵌入，知识共享对服务创新绩效的影响
- 作者：Jian Zhaoquan;Wang Chen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
74.Layout planning towards urban transportation hub based on clustering analysis method

机译：基于聚类分析方法的城市交通枢纽布局规划
- 作者：Qiu Yue;Ma Shan;Xiong Dan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
75.Tri-oligopolistic competition evolutionary model of service firms: A case study from China Mobile, China Unicom and China Telecom

机译：服务公司的三寡竞争演化模型：以中国移动，中国联通和中国电信为例
- 作者：Han Weixin;Guo Honglian
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
76.Gender differences in perceiving mentoring effectiveness — A case study at X institute of technology in Taiwan

机译：指导有效性方面的性别差异-以台湾X理工学院为例
- 作者：Lin Pao-Cheng;Lin Pei-Kuan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
77.Follow me: An analysis of self-traits, motivation, microblog usage and attractiveness of one's microblog

机译：跟我来：分析自己的性格，动机，微博使用情况和一个微博的吸引力
- 作者：Yu Yinan;Zhu Yan
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
78.E-waste Deposit system under EPR in China: A view from closed-loop supply chain

机译：基于EPR的中国电子垃圾存储系统：闭环供应链的视角
- 作者：Zhong Hua;Zhao Chen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
79.Ordering and pricing model of risk-averse retailer under Exchange Rate and Demand Uncertainties

机译：汇率和需求不确定性下规避风险的零售商的订购和定价模型
- 作者：Bao Fanghua;Pan Jingming;Tang Xiaowo
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
80.Optimizing green production strategies: A simulation-based study

机译：优化绿色生产策略：基于模拟的研究
- 作者：Yang Wei;Pan Yanchun;Chen Zhimin;Zhou Ming
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
81.Table of content

机译：表中的内容
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
82.A service quality management approach based on QFD

机译：基于QFD的服务质量管理方法
- 作者：Hong Lin;Wang Wei;Zhao Heqin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
83.The psychological mechanism of public service motivation: A pilot study

机译：公共服务动机的心理机制：初步研究
- 作者：Liu Bang-cheng;Yu Wei;Fan Bo;Du Lan-ying
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
84.Examining the impact of organizational justice and servant leadership on OCB

机译：研究组织公正和仆人领导对OCB的影响
- 作者：Li Xiaoyu;Qu Yiying;Ren Hao
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
85.Research on inter-governmental relation in logistic industry innovation: Based on Evolutionary Game Theory

机译：物流产业创新中的政府间关系研究：基于演化博弈论
- 作者：Zhen Jin
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
86.Option contract pricing policy of the sea cargo forwarders with empty container reposition

机译：空集装箱重新安置的海上货运代理的期权合同定价政策
- 作者：Bu Xiangzhi;Jiang Jinjin;Xu Xiaojun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
87.Cross-strait cooperation of information technology: A case study of LED industry

机译：两岸信息技术合作：以LED产业为例
- 作者：Tsai Cheng-Wang
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
88.Supply chain wholesale price contract and risk hedge strategy under risk of demand and exchange rate

机译：需求和汇率风险下的供应链批发价格合同与风险对冲策略
- 作者：Du Juan
- 会议名称：《》 | 2012年
89.Research on two-stage supply chain revenue sharing contract with loss-aversion under disruption

机译：损失规避下的两阶段供应链收益共享契约研究
- 作者：Shi Guohong;Fan Yueqian;Zeng Yuefeng;Wang Jia
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
90.Enhancing service quality of agricultural products through supply chain cost control

机译：通过供应链成本控制提高农产品服务质量
- 作者：Chen Weiwei
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
91.Exploring the role of tourism destination personality in destination branding—A review of destination personality research

机译：探索旅游目的地个性在目的地品牌中的作用-目的地个性研究综述
- 作者：Zhou Lingqiang;Deng Nanqian
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
92.An empirical analysis on the contribution rate of scientific and technological services to economic growth in Jiangsu Province from 1980 to 2010

机译：1980-2010年江苏省科技服务对经济增长贡献率的实证分析。
- 作者：Han Guo-qing;Wang Hui
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
93.A simple method on staff scheduling in multi-skill call center

机译：多技能呼叫中心人员调度的一种简单方法
- 作者：Dai Tao;Li Junxiang
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
94.Design and implementation of the flexible form based on strategy pattern

机译：基于策略模式的柔性表格的设计与实现
- 作者：Jiang Changgen
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
95.A method of service quality monitoring in contact centers with impatient customers

机译：带有不耐烦客户的联络中心中服务质量监控的方法
- 作者：Li Junxiang;Huo Jiazhen;Dai Tao;Su Qiang
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
96.Considerations for successful enterprise information systems deployment—The case of the Greek School Network

机译：成功部署企业信息系统的注意事项-希腊学校网络的案例
- 作者：Kalochristianakis Michael;Vassilakis Kostas;Varvarigos Emmanouel;Paraskevas Michael
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
97.Research and design of the credit management of retail management system—with the UFIDA chain retail management system as an example

机译：零售管理系统信用管理的研究与设计，以用友连锁零售管理系统为例
- 作者：Zhuang Yufeng;Wang Yarong
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
98.Research on evaluation index system of mixed-model assembly line based on ANP method

机译：基于ANP方法的混合模型装配线评价指标体系研究
- 作者：Zhong Jinyuan;Hou Kaihu;Yang lin;Hou Rui;Zhu Xiaoli
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
99.System of requisite knowledge for service engagement transformation

机译：服务参与转换所需的知识系统
- 作者：Rai Veerendra K
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年
100.A flexbile support system for EIS Implementation

机译：实施EIS的灵活支持系统
- 作者：Wang Jian;Gu Yunxun
- 会议名称：《Service Systems and Service Management (ICSSSM), 2012 9th International Conference on》 | 2012年