首页>外文会议>其他>Conference on charting bold course: New worlds in user services

Conference on charting bold course: New worlds in user services

召开年：
召开地：
出版时间：-

会议文集：-

会议论文

热门论文

全部论文

全选（0）

1.Transforming Support: From Helpdesk to Information Center

机译：转型支持：从帮助台到信息中心
- 作者：Matthew Link
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- customer service;
- communications management;
- problem management;
- root cause management;
2.What Kind of Support Do They Need? An Instructional Designer's Experience in Faculty and Student Support for Online Courses

机译：他们需要什么样的支持？教学设计师对教师和学生支持在线课程的经验
- 作者：Grace L. Chiang
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- IT consultant;
- online instructional design;
- instructional designer;
- instructional technologist;
- online course;
- online support;
3.Facing Budgetary Shortfalls? Ways to keep IT Staffing, While Saving Important Monies for Critical Use

机译：面对预算不足？保持其人员配置的方法，同时保存重要的批判性批判性
- 作者：Quentin Calder
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- student staff;
- training;
- help desk;
- student consultants;
- On-Site assistance;
- management;
4.The Consolidated Help Desk

机译：合并的帮助台
- 作者：Richard Kirchmeyer
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- help desk;
- support;
- customer service;
5.Beyond Familiar Shores: Faculty Teaching With Technology

机译：超越熟悉的海岸：技术教学技术
- 作者：JoAnn C. Ullery
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- curriculum;
- faculty development;
- retention;
- education;
- learning;
- teaching;
- instructional technology;
- technology;
- academic;
- campus needs;
- higher education;
- web-based training;
6.Integrating Educational Technology with a Limited Support Staff

机译：将教育技术与有限的支持人员集成
- 作者：Melissa Diers;Joe Ziskovsky
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- educational technology;
- faculty development;
- faculty support;
7.Charting a Knowledge Base Solution: Empowering Student-Employees and Delivering Expert Answers

机译：绘制知识库解决方案：赋予学生员工和提供专家答案
- 作者：Kevin Davis
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- knowledge management;
- student employee;
- help desk;
- e-rnail autoresponder;
8.Recipe to Lab Management Or The Cookie Cutter Approach to Building Labs

机译：提供实验室管理或建立实验室的Cookie Cutter方法
- 作者：John H. Wilson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- lab management;
- labor;
- materials;
- budget;
9.Wired for Wireless: Extending Your Network and Expanding Your Reach

机译：有线提供无线：扩展您的网络并扩展您的范围
- 作者：Nathan L. Shane Byrer;Renee M. Jackson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- wireless;
- network;
10.Own Your Own Color Print Shop for Fun and (a Small) Profit

机译：拥有自己的彩色印刷商店，有趣和（小）利润
- 作者：Christopher Jones
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- printing;
- color printing;
- wide-format printing;
- poster;
- print charging;
11.A New Direction: Improved Methods for Marketing Faculty and Staff Technology Training

机译：一个新的方向：营销教职员工和员工技术培训的改进方法
- 作者：Linda Putman;Barbara Wills
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- faculty development;
- technology training needs;
- marketing training options;
- evaluating training sessions;
12.Redesigning a Large and Complex Website: How to Begin, and a Method for Success

机译：重新设计一个大而复杂的网站：如何开始，以及成功的方法
- 作者：Elaine Chou
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- internet;
- web site;
- web services;
- usability;
- accessibility;
- information architecture;
- training;
- just-in-time;
- needs assessment;
- task analysis;
- support;
- communications;
- automation;
- consistency;
- efficiency;
- learning;
13.Help Desk Support: To Be or Not To Be Eligible

机译：帮助台支持：成为或不符合条件
- 作者：Rachel Niedzwiecki;Macauley Peterson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- customer service;
- service level agreement;
14.Building An Instructional Portal: Channeling the Writing Lab

机译：建立一个教学门户：介绍写作实验室
- 作者：Owen G. McGrath;U.C. Berkeley
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- instructional portal;
- on-line writing lab (OWL);
- user-configurable interfaces;
- channels;
- general presentation layer;
15.Why To Market IT Services And How To Do It

机译：为什么销售IT服务以及如何做到
- 作者：Susan Grajek;Patrick Lynch;Laurie Cagnetta
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- management;
- marketing;
- communications;
- research;
- measurement;
16.Building and Supporting a Massive Data Infrastructure for the Masses

机译：建立并支持群众的大规模数据基础架构
- 作者：Anurag Shankar;Gustav Meglicki;Jeff Russ;Haichuan Yang;E. Chris Garrison
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- massive data storage;
- distributed storage;
- hierarchical storage management;
- HSM;
- HPSS;
- DCE;
- DFS;
- support;
17.Using Intelligent E-Services to Empower Users and Decrease First-Level Support Issues

机译：使用智能电子服务来授权用户并减少第一级支持问题
- 作者：Simon Kissler
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- helpdesk;
- E-Services;
- knowledge base;
- user support;
18.Forging New Partnerships in Uncharted Waters -Staff and Student Consultants Using the World Wide Web to get the Information to Users

机译：在未知的Waters -Staff和学生顾问中锻炼新的伙伴关系，使用万维网将信息获取给用户
- 作者：Nancy P. Kutner
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- knowledge base;
- help desk;
- web site;
- training;
- documentation;
- student consultants;
19.Charting the Course: Assessing Technology Skills to Steer the Technology Training Program

机译：图表课程：评估技术技能，以引导技术培训计划
- 作者：Lisa Johnson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- instructor-led training;
- performance;
- consultation;
- technology skills;
- training;
- development;
20.Utilizing Complementary Know-How: Advanced Fine Arts meeting Information Technology to Provide a Virtual University for Artists - Students Alumni

机译：利用补充专业知识：先进的美术会议信息技术为艺术家提供虚拟大学 - 学生和校友
- 作者：Evangelos Sakkopoulos;Athanasios Tsakalidis
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- digital fine arts;
- web-based services;
21.Securing a Wireless Network

机译：保护无线网络
- 作者：Jon Allen;Jeff Wilson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- WEP;
- VPN;
- 802.1x;
- 802.11i;
- EAP-MD5;
- EAP-TLS;
- EAP-LEAP;
- EAP-TTLS;
22.Automating Access to Computing Services

机译：自动访问计算服务
- 作者：Morris Weinstock-Blair
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- accounts;
- automation;
- computer services;
- database;
- relational;
- redesign;
23.Invert Your Training Program: Have Applicants Train Themselves Before You Hire

机译：倒置您的培训计划：在雇用之前让申请人训练自己
- 作者：Scott Harrigan
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- staff;
- self-training;
- consultants;
- students;
24.Uncovering Expectations of Web Site Visitors and Building a Site That Makes Discovering IT Easy

机译：揭示网站访客的期望并构建一个让发现它轻松的网站
- 作者：Warren Mayer;Todd Krupa
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- web site;
- design;
- online information;
- user interface;
- information technology;
- personalized web content;
- graphic design;
- usability;
- statistical reporting;
- focus groups;
- print publications;
- accessibility;
- advertising;
- user guides;
- news;
- customer service;
- c;
25.Centralizing Information Technology in a Distributed System (Again?)

机译：分布式系统中的集中信息技术（再次？）
- 作者：Wayne Brown
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- information technology;
- management;
- education;
- centralization;
- decentralization;
- outsourcing;
26.Building a Database Driven/ADA Compliant Website

机译：构建数据库驱动/ ADA兼容网站
- 作者：Joe Ziskovsky;Melissa Diers
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- americans with disabilities act;
- database;
- website;
- accessibility;
- site management;
27.Repairing a Bad Reputation: It Takes More Than Good Works

机译：修复糟糕的声誉：它需要的不仅仅是好作品
- 作者：J Michael Yohe
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- reputation;
- image;
- public relations;
- improvement;
- customer service;
28.The Consultant Game

机译：顾问游戏
- 作者：Linda Kingsbury;Scott Harrigan;Tina Reed
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- staff;
- games;
- consultants;
- students;
29.Implementation Evolution of a Course Management System

机译：课程管理系统的实施与演变
- 作者：Craig M. Kapp
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- courseware;
- course management system;
- software design issues;
- faculty involvement;
- student involvement;
- inter-departmental collaboration;
- web;
- application development;
- perl;
- oracle;
- SSL;
30.'Reinventing Support Services: Transcending the Centralized-Decentralized Support Model Debate'

机译：“重塑支持服务：超越集中式分散的支持模型辩论”
- 作者：Kathleen Cummings
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- desktop support;
- help desk software;
- training and documentation;
- support politics;
31.Has Your Help Desk Graduated Yet?

机译：您的帮助台是否毕业了？
- 作者：Dianne Brotherson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- help desk;
- remote control software;
- centralized software distribution;
32.LSE for you: Secure Interaction with Personalised Information for Students and Staff Delivered via the World Wide Web

机译：LSE为您：与通过万维网交付的学生和工作人员的个性化信息安全互动
- 作者：Katherine Forbes-Pitt
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- portal;
- WWW;
- online access;
- database;
33.Adventures in XSC: Our Six-Week Countdown to Extended Service Coverage

机译：XSC的冒险：我们的六周倒计时扩展服务覆盖范围
- 作者：Jeffrey Lane;Annette Cutino;Marilyn McMillan
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- extended service;
- helpdesk;
- standard operating procedures;
- staff training;
- incident management;
- new services;
34.Surviving Without E-Mail: Effectively Communicating Managing Information During Technology Crises

机译：没有电子邮件存活：在技术危机期间有效地沟通和管理信息
- 作者：Todd Krupa
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- communication;
- customer service;
- support;
- crisis management;
- image;
- public relations;
35.Smart Classrooms: Doing it Cheaply, Doing it Quickly Mike Honeycutt

机译：聪明的教室：廉价地做到这一点，迅速做到迈克亲爱的
- 作者：Mike Honeycutt
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- classroom technology;
36.Making IT Happen ― at Indiana University

机译：使它发生 - 在印第安纳大学
- 作者：Diane Jung;Charles Rondot
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- making IT happen;
- MITH;
- IT;
- IT services;
- marketing;
- awareness campaign;
37.Creating a Training Program for Department IT Support Staff

机译：创建部门支持员工的培训计划
- 作者：M. Kate Webster;Karen Kral
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- orientation;
- technical skills;
- program;
- distributed support;
38.Wireless Laptop Check-Out

机译：无线笔记本电脑退房
- 作者：Tony D. Lovgren
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- wireless;
- laptop;
- laptop check-out;
- checkout;
- wireless network;
- support;
- technical support;
39.Achieving Web Accessibility

机译：实现Web Accessibility
- 作者：Brian Sierkowski
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- accessibility;
- ADA;
- disabilities;
- web design;
- web development;
40.Is a Modern, Robust Windows XP Lab Environment Better than an Older, Simpler Windows NT4 Environment?

机译：是一个现代化的，强大的Windows XP实验室环境比旧的，更简单的Windows NT4环境更好？
- 作者：Bert Valenzuela
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- active directory;
- AFS;
- arizona state university;
- build;
- default user profile;
- group policy;
- kerberos;
- kix32;
- lab configuration;
- lab management;
- logon time;
- mandatory profile;
- PC-Rdist;
- script;
- site configuration;
- system policy;
- windows;
- windows 2000;
- wind;
41.One User, One Password: Integrating Unix Accounts and Active Directory

机译：一个用户，一个密码：集成UNIX帐户和Active Directory
- 作者：David J. Blezard;Jerry Marceau
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- active directory;
- windows 2000;
- unix;
- accounts;
- authentication;
- integration;
42.A Work of Art: Creating a Site/Classroom Build from Scratch

机译：一项艺术品：从头开始创建网站/课堂
- 作者：Bert Valenzuela
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- arizona state university;
- build;
- default user profile;
- group policy;
- kerberos;
- kix32;
- lab configuration;
- lab management;
- logon time;
- mandatory profile;
- PC-Rdist;
- procedure;
- script;
- SID;
- site configuration;
- windows;
43.Constructing a Student Data Warehouse

机译：构建学生数据仓库
- 作者：Joseph W. Graham II
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- database;
- data mining;
- data warehouse;
- student systems;
- administrative applications;
- web-enabled applications;
44.Course Management in the Twinkle of an Eye ― LCMS: A Professional Course Management System

机译：课程管理在闪烁的眼中 - LCMS：专业课程管理系统
- 作者：Christoph Meinel;Harald Sack;Volker Schillings
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- course management;
- course administration;
45.Transforming a Help Desk from Average to Excellent

机译：将帮助台从平均转换为优秀
- 作者：Alison Cruess
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- user support;
- help desk;
- change management;
- centralized and decentralized support;
- staff training;
- limited resources;
- and service;
46.Using PC-Rdist's Layers and Packages to Maintain Labs

机译：使用PC-RDIST的层和包来维护实验室
- 作者：Nicholas Dahlman
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- public lab;
- classroom;
- workstation;
- maintenance;
- software distribution;
- remote administration;
- windows;
- 2000;
- XP;
- pyzzo;
- PC-Rdist symantec;
- ghost;
47.The Way We Were: Twenty-five Years of End User Computing Support in Higher Education

机译：我们的方式：二十五年的最终用户计算高等教育支持
- 作者：John E. Bucher
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- management;
- history;
- users;
- support;
- services;
48.Building a Community of Practice at the Help Desk

机译：在帮助台建立一群练习
- 作者：Debbie Mojta
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- learning;
- help desk;
- student staff;
- training;
- management;
49.Technology as the New Liberal Art: The DePauw University Approach to Pervasive Information Fluency

机译：技术作为新的自由艺术：Depauw大学普及信息流畅
- 作者：Carol L. Smith;Dennis A. Trinkle;Lynda S. Latta;Joshua Wilson
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- students;
- student employees;
- student consultants;
- personnel;
- project support;
- skill building;
- internship opportunities;
50.Navigating New Waters: A Proposal for Dealing with Emerging Technology

机译：导航新水域：处理新兴技术的建议
- 作者：William Goveia;Carol Rhodes
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- emerging technology;
- new technology;
- methodology;
- needs assessment;
51.Telecom and IT: Moving Toward Unified Support

机译：电信和它：走向统一的支持
- 作者：Susan Grajek;Gunther Dannheim;Joseph Paolillo;Jeffrey Euben;David Stagg
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- telecommunications;
- management;
- service levels;
- communications;
52.Faculty Training Initiative at the Indiana University School of Education: a Participative Effort

机译：印第安纳大学教育学院的教师培训计划：参与努力
- 作者：Carol Rhodes;William Goveia
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- faculty;
- faculty development;
- technology training;
- laptop;
53.Virtual Onsite Support: Using Internet Chat and Remote Control to Improve Customer Service

机译：虚拟现场支持：使用互联网聊天和遥控器来改善客户服务
- 作者：Sean Stockburger;Teresa Fernandez
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- help desk;
- support;
- technology;
- remote control;
- lotus;
- sametime;
54.Reducing Printing in Public Computing Sites

机译：减少公共计算网站的印刷
- 作者：Cindy Guerrazzi;Carol Jarom
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- reducing printing costs;
- duplex printing;
- print management software;
55.How to Grow a Training Program on a Shoestring

机译：如何在鞋带上发展培训计划
- 作者：Leslie Barden
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- instructor-led training;
- web-based training;
- volunteers;
- management;
- public relations;
- performance;
- cost saving;
- return on investment;
- publicity;
56.Why Informal Information Technology Management Models Do Not Work

机译：为什么非正式信息技术管理模式不起作用
- 作者：James Lackey;Steve Brown
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
57.e-Learning ― Making it Happen Now

机译：电子学习 - 现在发生
- 作者：Stephen Tucker;Andrew Pigou;Thorn D. Zaugg
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- c-learning;
- content;
- technology;
- learners;
- healthcare;
- helpdesk;
58.Enhancing Support and Learning Services for Instructors and Students Who Engage in Course-Related Multimedia and Web Projects

机译：加强对课程相关的多媒体和网络项目的教师和学生的支持和学习服务
- 作者：Sheree Kornkven;Nancy Lilleberg
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- multimedia;
- web development;
- training;
- documentation;
- support;
- learning;
- student;
- projects;
- faculty;
59.Electronic Delivery of Software: Implementation of a Robust, Effective Solution

机译：电子设备提供：实施强大，有效的解决方案
- 作者：Brian K. Hart
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- web-enabled applications;
- software;
- licensing;
- delivery;
- development;
60.TechKnowledge: Efficiently and Cost-Effectively Supporting Users

机译：TechKnowledge：有效和成本有效地支持用户
- 作者：Amy Reeter;Todd Krupa
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- communication;
- publication;
- magazine;
- news;
- editorial;
- promotional;
- marketing;
- advertising;
61.Should You Upgrade to Mac OS X in Your Computing Labs?

机译：您是否应在计算实验室中升级到Mac OS X？
- 作者：Christopher Jones
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- mac OS X;
- lab;
- cluster;
- upgrade;
62.A Model of Successful Collaboration and Integration of Help Desk/Computer Training Services and Resources

机译：帮助台/计算机培训服务和资源成功协作和集成的模型
- 作者：Sue R. Bauer;Cindy Grether
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- help desk;
- training;
- management;
- technology;
- human resources;
- resource integration;
- employee orientation;
- employee turnover;
63.Student Technology Fellows Program: Teaching Teachers the Technology

机译：学生技术研究员计划：教学教师该技术
- 作者：Allan R. Jones
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- faculty development;
- student management;
- technology;
- teaching;
64.Computer Training And User Support In Higher Education: Small Staff―Big Demands

机译：计算机培训和用户支持高等教育：小型人员大需求
- 作者：Kay McClintock;Karen Boland
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- higher education;
- workshops;
- documentation;
- MS office;
- AS/400;
- building experts;
- one-on-one training;
- help desk;
- flip cards;
65.Discovering a New World of Lab Management

机译：发现一个新的实验室管理世界
- 作者：Scott Delaney;Rachel Daigle;Toni Sparks
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- lab management;
- web based;
- problem tracking;
66.Using the Campus Web Site to Track Student Attendance

机译：使用校园网站跟踪学生出勤
- 作者：Susan Maze;Venita Mitchell;Erlene Dudley
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- LEAD program;
- tuition discount;
- attendance;
- workflow;
67.Evaluating Client Satisfaction: A Quantitative Approach

机译：评估客户满意度：定量方法
- 作者：James Lackey;Lori Christy
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- ISP (internet service provider);
- anecdotal evidence;
- quantitative data;
68.Benefits and Strategies of Implementing Educational Software Site Licenses

机译：实施教育软件现场许可的福利和策略
- 作者：Gordana Brouilette;Cindy Stewart
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- site license;
- educational;
- software;
- sales;
- contract;
- volume purchasing;
- agreements;
- staff;
- students;
- research;
- administration;
- faculty;
- inventory;
- computer labs;
69.A High-Availability High-Performance E-Mail Cluster

机译：高可用性高性能电子邮件群集
- 作者：Wyman Miles
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- high-performance;
- high-availability;
- redundancy;
- electronic mail;
- proxy;
- mail routing;
- anti-spam;
- anti-virus;
- cluster;
- failover;
70.Full-Time Staff Boldly Go Where No Part-Time Student Has Gone Before

机译：全职工作人员大胆地去了没有兼职学生之前的地方
- 作者：Teresa Fernandez;Sean Stockburger
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- help desk;
- customer service;
- staffing models;
- full-time staff;
71.Treat Them Like They Have Laptops

机译：像他们有笔记本电脑一样对待他们
- 作者：Thomas Raich
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- management;
- laptops;
- network;
- support;
- resources;
- wireless;
72.The Call Tracking System

机译：呼叫跟踪系统
- 作者：Gary Doucette;Ginger LeBlanc
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- call tracking;
- hclpdesk;
- training;
- communication;
- organization;
73.From Dated to Dynamic: A Campus Newsletter Unfolds as A Web Service

机译：从日期到动态：校园时事通展示为Web服务
- 作者：Kevin W. Bishop;Arlen Johnson;Deb Wentorf
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- rensselaer polytechnic institute;
- RPI;
- the kiosk;
- newsletter;
- news services;
- customer service;
- help desk;
- web site;
- campus publication;
- open-source;
- web application;
- J2EE;
- java;
74.Instituting an Institute: GO FOR IT!

机译：研究所：去吧！
- 作者：Michael Giordano;Laurel Warren Trufant
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- instructional design;
- instructional technology;
- faculty development;
- training;
- educational technology;
- institute;
75.tele-TASK ― Teleteaching Anywhere Solution Kit

机译：TELE-TAFIC - TELETEACHING Overwhere解决方案套件
- 作者：Volker Schillings;Christoph Meinel
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- teleteaching;
- Tele-Lecturing;
- course recording;
- distance learning;
- E-Learning;
- streaming media;
- web-based traininsg;
76.Student Employee Web Portal

机译：学生员工网站门户网站
- 作者：Tony D. Lovgren
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- management;
- team management;
- portal;
- PHP;
- MySQL;
- apache;
- web development;
- web based;
77.Merging IT Training with Academia

机译：用学术界合并IT培训
- 作者：Joleen Pfefer
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- web-based training;
- students;
- academia;
- proficiency requirements;
78.Developing a Flexible Online Learning Management System to Facilitate Various Aspects of Instructor-led Training and Lab Administration

机译：开发灵活的在线学习管理系统，以促进教练主导培训和实验室管理的各个方面
- 作者：Kathy Pribbenow;John Nguyen
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- instructor;
- workshop;
- learning management system;
- LMS;
- lab;
- authentication;
- roster;
- email;
- automated;
- oracle;
- PHP;
- registration;
- reservation;
- online;
- database;
79.Developing an Enterprise Information Security Policy

机译：开发企业信息安全政策
- 作者：Jinx P. Walton
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- policies;
- security;
- data security;
- network security;
- unauthorized access;
- network management;
- compliance;
- regulation;
80.Authenticating Public Access Networking

机译：验证公共访问网络
- 作者：Joseph W. Graham II
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- wireless;
- authentication;
- networking;
- PPPoE;
- directory;
- LDAP;
- kerberos;
- NDS;
- active directory;
- DHCP;
81.One Size Does Not Fit All (But a good model might): The Academic Media Technology Pyramid

机译：一个尺寸不适合所有（但是一个好的模特）：学术媒体和技术金字塔
- 作者：Philip E. Long;Jonathan Lizee;Ann G. Green;Edward Kairiss;Charles Powell
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- management amp;
- theory;
82.Gauging IT Support Strategies: User needs then and now

机译：衡量它支持策略：用户需要现在
- 作者：John V. Samuel;Christopher S. Peebles;Takuya Noguchi;Craig A. Stewart
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- user survey;
- user input;
- computing support;
- assessing changes;
- user needs;
- computing support needs;
83.ISSies to Experts: Training Students as Technical Support Staff for Departments

机译：专家问题：培训学生作为部门的技术支持人员
- 作者：Sarah Kanning
- 会议名称：《Conference on charting bold course: New worlds in user services》 | 2002年
- training;
- student workers;
- on-site technical support;