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2011 International Joint Conference on Service Sciences

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1.Publisher's Information

机译：发行人信息
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
2.Title Page i

机译：标题页
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
3.Title Page iii

机译：标题页iii
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
4.Copyright Page

机译：版权页
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
5.Welcome Message from the General Chair Thomas Li

机译：大会主席李嘉诚致欢迎辞
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
6.Welcome Message from the General Chair Ja-Shen Chen

机译：大会主席陈加深致欢迎辞
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
7.Reviewers

机译：审稿人
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
8.Author Index

机译：作者索引
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
9.A Learning Organisation Approach to Managing Service Quality

机译：学习型组织管理服务质量的方法
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- case study research;
- learning organisation;
- management's approach;
- managing service quality;
10.Reconsidering the Marketing Strategies over Social Network - On the Perspective of Network Topology

机译：重新考虑社交网络的营销策略-基于网络拓扑的角度
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Virtual Reality Integration (VRI);
- innovation diffusion;
- marketing strategies;
- network topology;
- social network;
- word-of-mouth;
11.Evaluating a Mechanism for Measuring Customer Expectation in Real-Time Service Contexts

机译：评估在实时服务上下文中衡量客户期望的机制
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- customer expectation measurement;
- real-time service contexts;
- service science;
12.Decision Constructing as Conceptualisation of Service Innovation

机译：决策构建是服务创新的概念化
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- actionable knowledge;
- creative collaboration;
- decision constructing;
- information kernel;
- service innovation;
- service science;
13.A Service-Oriented Platform for Collaborative Learning System

机译：面向服务的协作学习系统平台
- 作者：Li Ping;Hu Lishuan
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- collaborative learning;
- knowledge management;
- service-oriented architecture;
- web-based;
14.A Study on the Value Creation Model in English-Speaking Virtual Communities - With a Focus on Forum Members in 2D Visual Design and 3D Animation Forums

机译：英语虚拟社区的价值创造模型研究-以2D视觉设计和3D动画论坛中的论坛成员为重点
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- forum;
- knowledge management;
- value creation;
15.A Personalized Recommender Algorithm Based on Fuzzy Relation Reputation Model

机译：基于模糊关系信誉模型的个性化推荐算法
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Fuzzy Reputation Modeling;
- KNN;
- Personalized Recommender Algorithm;
16.Applying Fuzzy AHP on Product Selection Service in e-Commerce

机译：模糊层次分析法在电子商务产品选择服务中的应用
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Fuzzy AHP;
- TOPSIS;
- electronic commerce;
- negotiation;
- product selection service;
17.Innovation Capability Reconfiguration of Manufacturing Firms for Servicization: A Conceptual Framework on Dynamic Capability Approach

机译：服务化制造企业的创新能力重构：动态能力方法的概念框架
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- dynamic capability;
- servicization;
18.Examining the Fit between e-Health Service Design Features and Patient Segments

机译：检查电子卫生服务设计功能与患者细分之间的契合度
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- e-Health;
- fit;
- patient preference;
- service design;
19.Assessing the Performance of e-Health Service

机译：评估电子卫生服务的绩效
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- e-Health service;
- external service value;
- internal service quality;
20.Factors that Impact the Performance of e-Health Service Delivery System

机译：影响电子医疗服务提供系统性能的因素
- 作者：Chang Hsin-Lu;Lin Ju-Chien
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Communication;
- Delivery;
- Intra-organization;
- Quality;
- Service Blueprint;
- Training;
- e-Health;
21.An Application of Contrast Effects on Service Recovery Process; A Preliminary Result in Taiwan

机译：对比效果在服务恢复过程中的应用;台湾初步结果
- 作者：Weng Hua-Hung (Robin);Kao Chin-Yu (Eunice)
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Contrast Effects;
- Cross-Discipline Research;
- Service Recovery;
22.Service Business Model Innovation: A Conceptual Model and a Framework for Management Consulting

机译：服务业务模型创新：管理咨询的概念模型和框架
- 作者：Ho Jonathan C.;Tseng Fang-Mei;Lee Chung-Shing
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- business model;
- consulting;
- innovation;
- service;
23.Regional Tourism Service Ecosystem Development: A Co-Creation and Imagery Based Approach

机译：区域旅游服务生态系统发展：基于影像的共同创造
- 作者：Hsieh Pei-Hung;Yuan Soe-Tsyr
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Destination Image;
- Metaphor;
- Regional Tourism;
- Service Dominant Logic;
- Service System;
24.Formulate Service Innovation in Accordance with a Living-Lab Based Service Engineering Architecture

机译：根据基于生活实验室的服务工程架构制定服务创新
- 作者：Chen Yu-Tso
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Living Lab;
- proof of service;
- service engineering;
- service envisioning;
- service innovation;
25.A Hybrid Approach to Automatic Web Services Discovery

机译：自动Web服务发现的混合方法
- 作者：Tsai Yu-Huai;Hwang San-Yih;Tang Yung
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- SOA;
- Web service discovery;
- information retrieval;
- ontology;
- semantic Web;
26.How is a Service Based on Service-dominant Design Superior to Goods-dominant Design?

机译：基于服务主导型设计的服务如何优于商品主导型设计？
- 作者：Edvardsson Bo;Ng Gloria;Min Choo Zhi;Firth Robert;Yi Ding
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- customer experience;
- sentiment analysis;
- service system design principles;
- service-dominant logic;
- value co-creation;
27.How to Enhance and Sustain Free Knowledge Services? A Service Science Research Agenda for Open Knowledge Portals (OKPs) in East Asia

机译：如何增强和维持免费知识服务？东亚开放知识门户（OKP）的服务科学研究议程
- 作者：Huang Wenhao;Huang Wenyeh
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- MyOOPS;
- SERI;
- Taiwan;
- higher education;
- open knowledge portals;
28.A Service-Oriented Spam Filtering System Using Shared Fingerprints

机译：使用共享指纹的面向服务的垃圾邮件过滤系统
- 作者：Shi Wenxuan;Huang Yalou
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- SOA;
- collaboration;
- fingerprint;
- spam filtering;
- virtualiztion;
29.Drug Shelving Plan Inside the Drug Prescription Center - A Case Study

机译：处方药中心内部的药品保管计划-案例研究
- 作者：Jen Hen-Yi;Lin Hung-Chang;Chou Wan-Ching;Hsiao Shu-Ling
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- correlation analysis;
- drug storage;
- shelving;
30.A Sense of Connection: Towards a Personal Wellness Management Ready Society

机译：联系感：建立个人健康管理就绪型社会
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- context inference;
- personal wellness data;
- qualitative research methods;
- social computing;
- ubiquitous sensing;
- user experience;
31.Using Music Notation as a Graphic Language for Designing, Prescribing and Measuring Service Experience

机译：使用音乐符号作为一种图形语言来设计，规定和衡量服务体验
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- psychological needs;
- service design;
- user experience;
32.Design of Performance Aware Service Systems: A Conceptual Framework and a Case Study

机译：绩效感知服务系统设计：概念框架和案例研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Information Systems;
- Performance management;
- SSME;
- Service Science;
- Service Systems;
33.A Definition of Service as Base for Developing Service Science

机译：服务的定义是发展服务科学的基础
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- definition of service;
- service;
- service science;
34.Format selection and the treatment effects on chain businesses outlet performance: A self-selection approach

机译：格式选择及其对连锁店销售业绩的影响：一种自我选择方法
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- company-owned;
- franchised;
- self-selection;
35.Making Sense of Technology: A Triple Contextual Perspective of GPS Use in the Taxi Industry

机译：了解技术：出租车行业中GPS使用的三重背景
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- social context;
- space;
- technology sense-making;
- technology use;
- time;
- work practice;
36.Service Quality and Service Fulcrum of the Innovative Tourism Cluster: A Case Study on Shuilimei Technological Tourism Cluster

机译：创新型旅游集群的服务质量与服务支点-以水里美科技旅游集群为例
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- service fulcrum;
- service innovation;
- service quality;
- tourism cluster;
37.Reliable Services and Services Recommendation: A Detecting Model

机译：可靠的服务和服务建议：一种检测模型
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- quality certification;
- reliable services;
- services recommendation;
- trust evaluation;
38.A Classification Framework of Service Composition Issues in BIRIS Scenario

机译：BIRIS场景中的服务组合问题分类框架
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- BIRIS;
- business prospective;
- classification framework;
- problem space;
- service composition;
39.The Study of Mobile Service Innovation on Service Performance

机译：移动服务创新对服务绩效的影响研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- mobile commerce;
- service innovation;
- service performance;
40.The Study of Service Co-creation

机译：服务共创研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Co-creation Dynamics;
- Relational view;
- Service Dominant Logic;
41.Antecedent of HR Competencies and Job Performance: Required IT Competencies for HR Professional in Digital Era

机译：人力资源能力和工作绩效的先决条件：数字时代人力资源专业人员所需的IT能力
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- HR competencies;
- HR competency model;
- IT competencies;
- IT leveraging competence;
- Job performance;
42.Mechanisms to Ensure QoS over ASON

机译：确保ASON上的QoS的机制
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Metro Ethernet;
- Packet Classification;
- Quality of Service (QoS);
- Service Level Objective (SLO);
- Traffic Engineering;
43.Intellectual Property in Inter-firm RD Collaboration, An Examination on the Role of IP Management Core Components

机译：企业间研发合作中的知识产权，知识产权管理核心组件的作用研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
44.The Quantitative Evaluation on the Value-Oriented Priority of Service Elements

机译：服务要素价值导向优先的量化评估
- 作者：Ma Chao;Xu Xiaofei;Wang Zhongjie
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- quantitative evaluation;
- service element;
- service engineering;
- service value;
- value-oriented priority;
45.Seat Inventory Control Based on Dual Directional Diversion of Demands

机译：基于需求双向定向转移的座位库存控制
- 作者：Jia-ying Zhang;Xiang-yong Li;Jia-zhen Huo
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- airline company;
- diversion;
- inventory control;
- revenue management;
46.The Service Design Strategy of Hot Spring Industry in Taiwan

机译：台湾温泉产业的服务设计策略
- 作者：Chen Yiche Grace;Hsu Chih-Ming
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- service design;
- service innovation;
47.3D Virtual Client Center and its Service Oriented Modeling

机译：3D虚拟客户中心及其面向服务的建模
- 作者：Wang Yi Min;Mei Lijun;Li Qi Cheng;Wang Jian;Zhu Zi Yu
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- 3D virtual worlds;
- client centers;
- service modeling;
- virtual reality;
- web services;
48.Using Feature Selection to Reduce the Complexity in Analyzing the Injury Severity of Traffic Accidents

机译：利用特征选择降低交通事故伤害严重性分析的复杂度
- 作者：Wei Jo-Ting;Wu Hsin-Hung;Kou Kuang-Yang
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- feature selection;
- injury severity;
- traffic accident;
49.Leveraging NFC and LBS Technologies to Improve User Experiences

机译：利用NFC和LBS技术改善用户体验
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Location based service (LBS);
- Mobile;
- Near field communication (NFC);
50.Dynamic Pick Method of Web Service Selection Algorithms Based on Use Mode in Self-adaptive Web Service Composition

机译：自适应Web服务组合中基于使用模式的Web服务选择算法动态选择方法
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Dynamic pick;
- Self-adaption;
- Service selection algorithm;
- Web service somposition;
51.Research on Stateful Web Service Modeling Based on Extended Petri Net

机译：基于扩展Petri网的状态Web服务建模研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Internet of Things;
- extended Petri net;
- stateful web service;
52.Adjusting Service Performance Criteria Based on Generalized Information from Previous Reports

机译：根据以前报告的一般信息调整服务绩效标准
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Service;
- Setting Criteria;
- stochastic process;
53.Resiliency the Elusive Piece in the Service Management Puzzle

机译：弹性服务管理难题中的难解部分
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Adaptive capacity;
- complex adaptive systems;
- organisational culture;
- resiliency;
- services management;
54.Composition Oriented Web Service Semantic Relations Research

机译：面向组合的Web服务语义关系研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Bidirectional Search;
- Kth shortest path;
- Sematic Relation;
- Service Network;
- Web Service Composition;
55.Inventory Replenishment Scheduling to Minimize the Number of Vehicles

机译：库存补给计划以减少车辆数量
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Approximation algorithm;
- Approximation ratio;
- Inventory;
- Replenishment scheduling;
56.Customer Participation in Services: Review and Synthesis

机译：客户参与服务：回顾和综合
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- co-production;
- customer encounter;
- customer interaction;
- customer involvement;
- customer participation;
57.Service Quality and Business Performance: The Role of Organizational Factors

机译：服务质量和业务绩效：组织因素的作用
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- business performance;
- market orientation;
- organizational factors;
- service quality;
58.Engaging Customers in Value Co-creation: The Emergence of Customer Readiness

机译：让客户参与价值共创：客户就绪的出现
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- customer interaction;
- customer readiness;
- proactive post-sale service;
- value co-creation;
59.Fairness is in the Eye of the Beholder: How Personality Traits Affect Perceived Fairness and Satisfaction in Hotel Service

机译：情人眼中的公平：人格特质如何影响酒店服务中的公平感和满意度
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- customer satisfaction;
- personality traits;
- service fairness;
60.What Forms the Migrating Pattern for Innovation Adoption? The Case of Mobile Data Services

机译：是什么形成创新采用的迁移模式？移动数据服务案例
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- TAM;
- mobile data services;
- post-adoption;
- pre-adoption;
61.Semantic Web Service Selection Algorithm Based on QoS Ontology

机译：基于QoS本体的语义Web服务选择算法。
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- QoS ontology;
- measurement unity;
- personalized selection;
- semantic matching;
- value matching;
62.The Application of Cloud Computing and the Internet of Things in Agriculture and Forestry

机译：云计算和物联网在农业和林业中的应用
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Cloud Computing;
- The Internet of Things;
- agriculture;
- forestry;
63.Trust Calculation Model Based on Social Network and Evidence Theory

机译：基于社会网络和证据理论的信任度计算模型
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- e-commerce;
- evidence theory;
- social network;
- trust model;
64.Detection of Feedback Reputation Fraud in Taobao Using Social Network Theory

机译：基于社交网络理论的淘宝网反馈名誉欺诈检测
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Credit speculation;
- Feedback reputation system;
- Social Network Analysis;
- online auction fraud;
65.Asymmetric Exchange Rate Pass-through of Categorized Import Price Index - An Empirical Study of Taiwan

机译：分类进口价格指数的不对称汇率传递-台湾的一项经验研究
- 作者：Chen Tzu-Ying;Tseng Yi-Heng
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- asymmetry;
- exchang rate passthrough;
- exchange rate;
- threshold regression model;
66.Internal Service: Drivers of (dis)Satisfaction in the Chinese Context

机译：内部服务：中国语境中（不满意）满意度的驱动因素
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Chinese;
- dissatisfaction;
- internal encounter;
- satisfaction;
- service encounter quality;
67.Understanding the Adoption of Wireless Sensor Network Service in Households

机译：了解家庭中无线传感器网络服务的采用
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Adoption of Technology in Households;
- Theory of Planned Behavior;
- wireless sensor network service;
68.Building Customizable Context-aware Systems

机译：构建可定制的上下文感知系统
- 作者：Yu Lian;Wang Zengguang;Huang Yu;Chen Songlin
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- context-aware systems;
- context-usage pattern;
- customization;
- evolutionary context rule extraction;
69.Value Co-Creation and Value-in-Context: Understanding the Influence of Duality of Structures

机译：价值共同创造和环境价值：理解结构对偶的影响
- 作者：Edvardsson Bo;Tronvoll Bård
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- service systems;
- social systems;
70.An Empirical Study on the Bivariate Interrelationships between Oil Price and Stock Prices

机译：石油价格与股票价格之间二元相互关系的实证研究
- 作者：Yang Xin;Wang Shuliang
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
71.Service Consumption Experience and Relational Exchange in Electronic Mediated Environment

机译：电子中介环境下的服务消费经验与关系交流
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Electronic Mediated Environment;
- Relational Exchange;
- Service Consumption Experience;
72.Study on the Impacts of Opinion Leader in Online Consuming Decision

机译：意见领袖对在线消费决策的影响研究
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- consumer decision;
- e-business;
- opinion leader;
- word of mouth;
73.The Influence of Social Presence on Continual Participation in Online Communities: The Relational View Based on Social Identity Theory

机译：社会存在对在线社区持续参与的影响：基于社会认同理论的关系观
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Social presence;
- continual participation;
- sense of virtual community;
- social identity theory;
74.Intelligent Nutrition Service for Personalized Dietary Guidelines and Lifestyle Intervention

机译：个性化饮食指南和生活方式干预的智能营养服务
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- diet management;
- intelligent input;
- personalized recommendation;
75.Practice of Improving Service Science Cultivation Mode Oriented to Service Industry Collaboration in China

机译：中国面向服务业合作改进服务科学培养模式的实践
- 作者：Shan Shimin;Liu Yu;Xu Xiujuan;Ding Feng
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
76.Construction of Curriculum Ontology Aiming at Educational Service Support: An Ontology Approach for Knowledge-Intensive Service Systems

机译：面向教育服务支持的课程本体构建：知识密集型服务系统的本体方法
- 作者：Lu Wenhuan;Zhang Jiawan
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- knowledge-intensive service;
- ontological technology;
- service knowledge conceptualization;
77.From Governance to Service-Smart City Evaluations in Taiwan

机译：从治理到台湾的服务型智慧城市评估
- 作者：Pan Jin-Gu;Lin Yu-Fan;Chuang Su-Yi;Kao Yu-Chia
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- ICT application;
- city governance;
- evaluation;
- public services;
- smart city;
78.Right Sizing Customer Care: An Approach for Sustainable Service Level Agreements

机译：合理调整客户服务规模：实现可持续服务水平协议的方法
- 会议名称：《2011 International Joint Conference on Service Sciences》 | 2011年
- Call centers;
- Erlang C;
- gamma distribution;
- performance management;
- quality of service;
- queueing model;
- service level management;