Perceived intent of supervisor as a moderator of the relationships between abusive supervision and counterproductive work behaviours

摘要

This study examined the relationship between perceived intent of supervisors and subordinates' counterproductive responses to abusive supervision. Data were collected in two waves approximately one month apart from 268 full-time employees from the United States and in various occupations. Two forms of perceived intent of abusive supervision were assessed: hostile intent (i.e. abuse believed to be intended to cause harm to the subordinate) and motivational intent (i.e. abuse believed to be intended to motivate good performance from the subordinate). In general, subordinates who reported greater frequency of abusive supervision of both types at Wave 1 were more likely to engage in counterproductive work behaviours (CWBs) at Wave 2 than those who reported less abuse. As hypothesized, abusive supervision was more strongly associated with CWBs when perceived hostile intent was high rather than low. Contrary to expectations, abusive supervision was also more strongly associated with CWBs when perceived motivational intent was high rather than low. Our findings show that abuse by supervisors can result in CWBs by subordinates even if those subordinates believe that the abuse is intended to be motivational.