Give the 'Big Cheese' higher printing privileges

摘要

One skill that's measured in the Microsoft certification exam #70-271 (Supporting Users and Troubleshooting a Microsoft Windows XP Operating System), which is one of the core tests for the Microsoft Certified Desktop Support Technician (MCDST) certification, is the ability to quickly and efficiently solve printer-related issues. In the March 2005 issue of Windows Professional, the article "Save time and effort by preventing printer problems before they occur" provided you with some excellent tips to help troubleshoot and correct printer-related problems by rerouting jobs away from broken printers, as well as how to effectively use virtual printers.