The Netherlands

摘要

The Dutch water supply benchmarking programme was established ten years ago to increase the efficiency, quality and transparency of the sector.Reflections on Performance 2006 is the fourth published comparative study within the Dutch water supply sector commissioned by its association Vewin.The benchmarking programme compares the performance of water supply companies in each key performance area (water quality, service quality, sustainability, and finance and efficiency) in an impartial manner.