Unified Communication Gains Ground

摘要

Over the years, the prowess of Unified Communications (UC) has been realized by most of the enterprises, this new form of communication not only integrates messaging into the business flow but it has countless other advantages that help in increasing the productivity of enterprises. UC creates powerful connections between people both inside and outside of organization. It combines presence and availability with voice, video, email and instant messaging, to enable communication with employees, customers, and suppliers while streamlining business processes that helps in saving money and time and thus, increases the productivity of enterprises. Having said that, there are challenges such as security and interoperability turning off a majority of enterprises, which are refraining from deploying unified communication enterprise solutions. Voice&Data, in this special report, explores its pros and cons and the reasons for its slow deployment.