The challenge is to shift from legacy to digital model with minimum disruption

摘要

In the background of the converging forces of social, mobile, analytics and cloud (SMAC) which is driving the emergence of third platform, there is an increasing trend of customers preferring subscription-based ICT services as against building of ICT infrastructure. With the role of CIOs changing from managing IT to being business enablers they tend to prefer a model that would provide them more visibility vis-a-vis the earlier model of 'control.' The customer expects an ICT infrastructure service delivery model to be built around the philosophy of less hardware, less license and less people.