A ROLE OF MANY PARTS

摘要

Being an automotive parts advisor/technician, or even parts manager, is much more than simply locating and selling a part to a customer or even the workshop: it's about finding the best way to get a vehicle back on the road efficiently, safely and expertly - and that takes commitment and investment. "We have a parts team based at all of our Mercedes-Benz dealerships and many of our fleet workshops," says Chris Marsh, parts manager at dealer group Rygor. "All our parts teams, regardless of location, work together to ensure the right part gets to the right place at the right time. Typically, those who perform the vital role of automotive parts advisors/technicians will have taken the tried-and-tested route of an apprenticeship, with a formal qualification on completion."