Managing Airports: An International Perspective, A. Graham, 4th ed.. Routledge, London (2014). 326 pp., £31.99, pbk, ISBN: 978-0-415-52941-9

摘要

Among various modes of travel, air travel remains a prevalent and sometimes irreplaceable option for tourists. As the world tourism market expands so too does air traffic. The growth of air traffic not only intensifies competition in the airline industry, but also has effects on the airport sector, which have largely been overlooked in the tourism literature. Airports, the initial and final contact point for most tourists, play a crucial role in the formation of destination image (Kozak & Rimmington, 2000) and in overall travel experience (Martin-Cejas, 2006). As such, management of an airport matters not only for the airport's operators and owners, but also for the associated destination. Interestingly, there is a dearth of tourism literature focusing on the management issues of airports, leaving room for tourism scholars to explore. To this end, a book that provides a comprehensive picture of various aspects of airport management may draw the attention of tourism scholars. Anne Graham's book, Managing Airports: An International Perspective, is well suited for researchers who desire to study the topic. Boasting ample integration of theories to real-world phenomena, it deserves to grace the bookshelves of industrial practitioners and others who wish to enter the industry.