Organised Chaos

摘要

In the immediate aftermath of the 9/11 attacks, following the collapse of the World Trade Center's south tower, police helicopters circling its stricken twin made some worrying observations.rnBut with the communication systems linking the emergency services stretched to breaking point the resulting evacuation warning, issued 21 minutes before the second tower came down, went unheard. And as the structure crashed to the ground, the 120 firefighters still inside - many of whom were seconds from safety - lost their lives.