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Obtaining indirect internet access: An examination how reasons for internet non-use relate to proxy internet use

机译:获得间接互联网访问:检查不使用互联网的原因与代理互联网使用之间的关系

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摘要

Internet non-use is increasingly concentrated in vulnerable groups of people, especially among ageing populations and those with low socio-economic status. As participation in society becomes largely dependent on use of internet-enabled technologies, internet non-users may seek alternative ways of using the internet. Proxy Internet use (PIU), where interne non-users ask internet users to perform online activities on their behalf, is a strategy for obtaining (indirect) internet access. This study examines factors for engagement in PIU, focusing specifically on how non-users' reasons for disengagement relate to their engagement in PIU. The results from multivariate analyses of survey data from a nation-wide representative sample show that 47% of internet non-users in Slovenia who report having someone available for PIU in fact engage in PIU. In analysing four types of reasons for internet non-use those related to interest, access, costs and skills the results show that access issues are negatively related to engagement in PIU. Conversely, reasons related to skills issues are positively related to engagement in PIU. Considering that access to online services through PIU offers an important degree of digital inclusion, the results of this study have important policy implications. Policy initiatives tackling digital inequalities should be sensible to access and skills issues resulting in disengagement. For example, policies directed at providing and maintaining internet access at a household level may result in non-users' increased opportunities for PIU. In contrast, skills policies should be directed at creating opportunities for informal and person-centred learning of digital skills, considering that non-users who are more aware of their deficiency in skills might be more aware of online opportunities.
机译:互联网的不使用越来越多地集中在脆弱的人群中,尤其是在老龄化人群和社会经济地位较低的人群中。随着社会的参与在很大程度上取决于启用互联网的技术的使用,非互联网用户可能会寻求使用互联网的其他方式。代理互联网使用(PIU)是一种获得(间接)互联网访问的策略,其中非用户之间会要求互联网用户代表他们执行在线活动。这项研究检查了参与PIU的因素,特别关注了非用户退出的原因与他们参与PIU的关系。来自全国范围代表性样本的调查数据的多变量分析结果表明,斯洛文尼亚47%的互联网非用户报告称有人可以使用PIU实际上参与了PIU。通过分析互联网不使用的四种原因,这些原因与兴趣,访问,成本和技能有关,结果表明访问问题与参与PIU负相关。相反,与技能问题相关的原因与参与PIU积极相关。考虑到通过PIU访问在线服务提供了重要的数字包容性,因此本研究的结果具有重要的政策含义。解决数字不平等问题的政策举措应明智,以解决导致脱离接触的访问和技能问题。例如,针对在家庭级别提供和维护互联网访问的策略可能会导致非用户增加PIU的机会。相反,考虑到非用户更了解自己的技能缺陷,非用户可能更了解在线机会,因此技能政策应针对创造非正式和以人为本的数字技能学习机会。

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