The Better to See You...

摘要

We probably have the technology today to completely automate a fast food restaurant. You don't see many robot restaurants, though, and the reasons are obvious. First, people like to deal with people (well, most of us anyway). That's why we like to go to restaurants where the staff knows us. Second, the best computers we can build today function at the level of a gifted five-year-old. They can follow instructions to the letter, but when it comes to the unexpected, even the lowest-level human employees react better than computers can.