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Using Appreciative Inquiry to Support a Culture Shift in Transition

机译:运用欣赏性探究来支持转型中的文化转变

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Hesburgh Libraries, University of Notre Dame, Notre Dame, IN The authors explore the appreciative inquiry framework and its potential value for supporting staffandfaculty during a transition leading up to and for the year following the hire of a new University Librarian. Appreciative inquiry occurs in four distinct phases: discovery, dream, design, and destiny, known as the 4-D model; currently the Hesburgh Libraries are between stages 3 and 4. The authors define the appreciative inquiry framework and its four phases; provide a context for the current cultural environment, and discuss major recommendations made at all employee levels during a baseline strategic planning process, the introduction of a balanced scorecard approach and the results of an internal climate survey-all of which pointed to the need for a major culture shift in the libraries; and finally, apply the appreciative inquiry framework to explore how the needed changes identified can be supported during the leadership transition.
机译:印第安那州圣母大学的赫斯堡图书馆,作者探索了欣赏性的查询框架及其潜在价值,该框架在雇用新的大学图书馆员之前和之后的一年中为员工和教职员工提供支持。鉴赏性查询发生在四个不同的阶段:发现,梦想,设计和命运,被称为4-D模型。目前,Hesburgh图书馆处于第3和第4阶段之间。作者定义了欣赏性查询框架及其四个阶段。提供当前文化环境的背景信息,并讨论在基线战略规划过程中在所有员工级别上提出的主要建议,采用平衡计分卡方法以及内部气候调查的结果,所有这些都表明需要有一个图书馆的重大文化转变;最后,运用鉴赏性查询框架探索在领导层过渡期间如何支持所确定的所需变更。

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