From User Tasks to User Services: Placing the Functional Requirements for Bibliographic Records Models Into a Larger Framework

摘要

This discussion illustrates how the functional requirements for bibliographic records-family user tasks inform services to all users. The user tasks are placed into a larger context called the want-find-get-manage framework. In combination with the user tasks, want-find-get-manage facilitates a programmatic approach to the catalog specifically and to services in general. By doing so, traditional bibliographic content and services may become more effective while opening avenues for new resources and services, such as those built around born-digital content and non-bibliographic metadata. As a result, libraries become full partners with users, enabling innovation, learning, and growth.