Pursuit of the Elusive Antecedents: Action Research Unveils Factors Influencing Technology Adoption by Small Law Firms

摘要

Given their role in the business service sector in the United States, law firms are significant in terms of employment and revenue. Despite its size, only limited management research has examined this business service sector. This research examined technology adoption by attorneys and law firms, using action research to discover unique variables, and uses the findings to propose an expanded Technology Acceptance Model.