We have developed a device intended to support the work of unskilled workers with skilled workers monitoring the situation in real time. The objective of our study is to support the transfer of skill and knowledge when skilled workers and unskilled workers work over long distances. We have enabled communication between remote locations by employing ICT (Information and Communication Technology). Moreover, in order to verify the effectiveness of the developed device, we conducted operational tests for three different conditions (between locations at the same site, between two plants at different locations in Japan, and between a plant located in Japan and one located overseas). By analyzing interview results, we clarified that this device satisfies the workers who were dissatisfied with conventional devices.%熟練者と非熟練者が離れた場所にいながら作業を行う際の熟練技能の伝承および教育を支援することを目的とし，熟練者がリアルタイムに作業状況を確認しながら非熟練者の作業を支援することのできる装置を開発した。遠隔地間の通信は，ICT(Information and Communication Technology:情報通信技術）を用いることにより可能にした。そして，開発した装置の有効性を検証するために，異なる3つの環境下(同一敷地内，日本国内工場間，日本•海外工場間)において運用試験を行い，聞き取り調査の結果を分析することにより，従来方法に対する満足度の低い作業者は本装置に対する満足度が高いことを明らかにした。
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