SHARED KNOWLEDGE, 'GLITCHES,' AND PRODUCT DEVELOPMENT PERFORMANCE

摘要

Much recent through in strategy has stressed the importance of organizational integration for compettive advantage. Empirical studies of product development have supported this emphasis by corrleation integrating practices and superior performance. We propose, from a resource based or capability view, that this correlation results from intgration leading to patterns of shared knowledge among firm members, with the shared knowledge constituting a resource underlying product development capability. To explore this connection, we examine the product development efforts of a scientific software company.