Most of us have already uncovered some of the values of the Internet, for such things as travel, exchanging ideas and information, following the stock market, and, of course, for getting and exchanging information within our own industry. Websites have gotten steadily richer, and many users have found a few that they migrate to again and again because of special offerings or convenience in getting to useful information. But down the road we will realize that today's Internet is a pale shadow of what it could be. The same is true of "intranets" within our own organizations. The tremendous potential of this emerging resource has scarcely been tapped, and a great voyage of discovery lies ahead as we learn haw to structure much more valuable tools for our lives.
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