Talk time Instant messaging and the enterprise

摘要

The use of instant messaging (IM) as a means of business communication has been growing rapidly in companies of all sizes around the world. Analysts predict that within just four years, there will be hundreds of millions of corporate IM users globally. Imagine the numbers ten years from now. Until recently, instant messaging in business was proliferated through the familiar, free consumer products we have all used to communicate with family and friends. Now, employees are also enlisting it for relevant business uses. It is one more form of communication that can increase efficiency and productivity, while at the same time create a number of IT security problems for businesses.