Managing Internal Consulting Units:Challenges and Practices

摘要

Introduction During the past decade, internal consulting units have experienced a revival in large industrial firms and government organizations (Niewiem and Richter, 2004). Reliable statistics on the total volume of internal consulting are not available, but anecdotal evidence points at a substantial proliferation of internal consulting units (ICUs). Mohe and Kolbeck (2003) in a German context found that 75% of publicly traded companies employed internal consulting staff. In a survey of the 500 largest organizations in Sweden, 19% (including the largest, multinational firms) claimed to have established internal consulting units. Some of these ranked among the largest management consulting organizations in Sweden (Werr and Pemer, 2009).