Benchmarking the Strategic Management of Technology—Ⅱ

摘要

Extensive data from the largest R&D-performing companies in the United States, Western Europe and Japan reveal several key factors that influence technological effectiveness and R&D performance. For example, European firms are less involved with their customers in carrying out product development than are U.S. or Japanese companies. Timeliness of technical results and newness of the company's technology portfolio strongly affect overall R&D performance and, more specifically, new-product revenues. Company sales growth is statistically related to overall R&D managerial capability as reflected in R&D meeting its multiple project-level objectives of schedule, technical performance and budgeted cost. These and other findings on strategic management of technology (many presented in Part 1 of this article, in the January-February issue of Research · Technology Management) arise from a global benchmarking study of the 244 companies that account for approximately 80 percent of the R&D expenditures in Europe, Japan and the United States.