An Exploration of the Working Relationship between Systems/ IT and Reference/ Information Services Staff in an Academic Library Setting

摘要

The worlds of information technology (IT) professionals and academic librarians have been on a convergent path for the last twenty years, propelled by technological advances that unite them in their mission. These new relationships have not always worked smoothly as these professionals from very different workplace cultures try to respond to shared problems. There is clearly a need for collaboration and communication between the two groups, as well as a broader understanding of the differences and similarities that impact the work environment they share in academic libraries.