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UNC charlotte measures the effects of its quality initiative

机译:UNC夏洛特测量其质量举措的效果

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摘要

The literature on quality has followed a pattern typical of most new business practices. The pattern manifests itself in three stages. The first stage, referred to as "anecdotal accolades," is characterized by glowing testimonials about the success of the latest practice.
机译:有关质量的文献遵循了大多数新业务实践的典型模式。模式分三个阶段体现。第一阶段称为“轶事赞誉”,其特征是对最新实践的成功发表了热烈的评价。

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