Pilots use a variety of decision-making procedures and tools to deliver quality as process and result when they are flying an aircraft. Quality principles are important as best practices for pilots to manage risk. This book is authored for pilots and has a strong focus on piloting an aircraft. It is not the traditional exploration of tools, procedures or compliance with standards that you would find in the field of quality, but the best practices outlined in the book use many tactics and strategies accepted as standards in the quality field.The book addresses risk management and avoiding situations resulting in system failure, loss of safety and failure-prone events that result in serious consequences. Questions and procedures from the quality field also are considered.
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