SEEN & HEARD

摘要

"Mining Matters" (February 2019, pp. 24-33) is a good article. It's very good to see safety and quality together-it's a natural alliance. Also, it's good to look at progress. Only 150 years ago in the United States, and still today in many other countries, miners were being injured or killed in droves. Great progress has been made!In response to "18 Steps to Six Sigma Project Success" (February 2019, pp. 16-23): I was impressed by this article, particularly the methods to collect ideas for Six Sigma projects (shop floor workers, senior executives and walking the process). I would have liked to see the collection methods expanded to include the quality management system (QMS) process review.If the organization has a QMS that has been designed correctly around the organization's processes as required by ISO 9001, clause 4.4.1 (and not by the clauses of the standard), the organization's documented processes would be a great source of possible Six Sigma projects. When the project has been completed and the process modified, the new process could be documented as part of the organization's continual improvement of its QMS.