Garnering Support

摘要

Ensuring a commitment to quality from top management is the No. 1 challenge facing quality professionals, according to a recent international survey by the Chartered Quality Institute (CQl), a London-based professional organization.rnNearly 65% of the 1,636 quality managers, auditors, consultants and other quality professionals who responded to the survey called this challenge the most critical issue facing quality professionals today. Other critical issues that survey respondents ranked high included:rn1. Continuing to keep quality relevant for organizations (56.9%).rn2. Improving the profile of the quality profession (56.2%).