QUALITY HELPS COMPANY EFFORTS TO INNOVATE

摘要

Quality processes do not stifle creativity at major corporations, and some companies are actually using quality tools and approaches to balance efficiency and innovation, according to a recent ASQ report.rnCompanies must understand, however, that quality process tools aren't appropriate for all pieces of a job, and they "should carefully analyze where the tools can best benefit the bottom line," Liz Keim, past president of ASQ, said in the report, "Fresh Thinking on Innovation and Quality."