PAULO SAMPAIO

摘要

For Paulo Sampaio, the future of quality depends on the fulfillment of a simple mathematical expression: Future of quality = do it well x do it better x do it differently "One of the reasons why I became a quality professional was a paper written by H. James Harrington in 1986 that I read as an industrial engineering graduate student," Sampaio said. "In that paper, Harrington defined quality as always doing well and always better than the previous time. Those are the principles that support my personal and professional life—do it well and try to improve every day."