In today's fast-paced global econ- omy, many organizations are traveling a road of financial uncertainty with decision-making detours, investment potholes and a shoulder strewn with abandoned projects. Navigating this road presents management with a new set of business challenges, organizational directions and customer commitments. Imagine yourself as the driver moving swiftly in the fast lane of technology and business innovations, watching the business landscape whiz by on either side. It is an entirely new landscape, and emerging before you is a business environment filled with unfamiliar landmarks to guide you.
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