TO DMAIC or NOt to DMAIC?

摘要

Define, measure, analyze, improve and control (DMAIC) is a structured problem-solving method. Each phase builds on the previous one, with the goal of implementing long-term solutions to problems. Sometimes, project leaders or sponsors don't feel a formal approach is necessary, but most problem-solving efforts benefit from a disciplined method. The tools used in the define phase lay the foundation for the project. The team accurately and succinctly defines the problem, identifies customers and their requirements, and determines skills and areas that need representation on the project team.