IN THE TRENCHES

摘要

Deploying a Quality change program is some-thing every organization needs to do sooner or later, whether it involves lean, Six Sigma, the Baldrige criteria, kaizen or any other improvement effort. But managing a change program is a double-edged sword. If you manage it well and deliver the expected results, your career will take off. If you don't deliver, it's possible you'll see yourself in an irrelevant role soon-and perhaps be on your way out.