Prevent Memory Loss

摘要

All quality personnel can benefit from a good habit many successful people live by—note-taking and documenting meeting minutes. I use a spiral notebook everyday to write notes during meetings, customer or supplier visits, and audits. My notes include the who, what, when, where and why of an event, with the why sometimes including specification when it's not obvious. These notes are eventually used to document decisions. For decades, I have practiced this behavior, and my logs have helped protect the companies I have worked for—not to mention my memory. I cannot remember every detail, and even if I could, my memory is not as substantive a record as a log or meeting minute.