Solving the Problem

摘要

For years, I sought to solve problems only to find out that the issue I was addressing was not the primary issue. Because of this, I felt the need to share some key problem-solving skills. Here they are: Stay out of the box-This is, perhaps, the most important problem solving skill of them all. People will come to me and say there is a problem being caused by this or that and ask me to solve it. This type of approach, which I call "jumping in the box," shuts down the brain so you're only evaluating "this" or "that" when the root cause of the problem, and therefore the solution, could be something entirely different.