Open Source Software Adoption: Lessons from Linux in Munich

摘要

It took 10 years for the city of Munich to migrate 15,000 PCs from Windows to the Linux operating system. Was it worth it? This article focuses on how to effectively cope with open source software (OSS) adoption in an organizational context. Based on the Linux in Munich case, the authors present challenges and risks for IT decision makers and propose recommendations for evaluating and calculating the risks of OSS adoption.