Historical background for HPT certification standard 2, take a systems view, part 1

摘要

The first four ISPI Certification Standards (referred to as RSVP) assert that excellent human performance technology (HPT) work achieves results (R) that are system enhancing (S) and value adding (V) through partnering (P). This two-part series demonstrates that the system standard (S) reflects and supports ideas that have been part of the performance improvement field since before ISPI was founded in 1961. The purpose is to emphasize and clarify what taking a systemic view means in practice.